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January 1, 2022 at 12:00 AM CT

Applicable to all states except NC.

Preferred Care Network (formerly Medica HealthCare) - 2022 UnitedHealthcare Administrative Guide

About Preferred Care Network

Preferred Care Network (formerly Medica HealthCare), a wholly-owned subsidiary of UnitedHealthcare, is a Medicare Advantage (MA) health plan. We offer MA plans in 2 Florida counties: Broward and Miami-Dade.

Preferred Care Network participating health care providers are subject to both the main guide and this supplement. This supplement controls if it conflicts with information in the main guide. For protocols, policies and procedures not referenced in this supplement, refer to the appropriate chapter in the main guide.

Mission statement

We work to improve the health of our members by providing:

  • Access to health care services.
  • Choices for their health care needs.
  • Simplification of the health care delivery system.

We streamline authorization and referral processes. We build health care provider networks around the needs of our members. This provides the best experience for our members and health care providers. We commit to give direct access to expert customer service representatives who understand member needs and may help them make informed choices.