Need access to the UnitedHealthcare Provider Portal?
Resources for health care professionals
Steps to getting contracted plus plan information
Phone numbers and links for connecting with us
List of contracted, high-quality independent lab providers
Update, verify and attest to your practice's demographic data
Provider search for doctors, clinics and facilities, plus dental and mental health
Policies for most plan types, plus protocols, guidelines and credentialing information
Specifically for Commercial and Medicare Advantage (MA) products
Pharmacy resources, tools, and references
View health plans available by state
Updates and getting started with our range of tools and programs
Reports and programs for operational efficiency and member support
Resources and support to prepare for and deliver care by telehealth
Important news updates for you
Tools, references and guides for supporting your practice
Log in for our suite of tools to assist you in caring for your patients
Refer to Claim reconsideration and appeals process section located in Chapter 10: Our claims process for detailed information about the reconsideration process.
Your documentation should clearly explain the nature of the review request.
If you are unable to use the online reconsideration and appeals process outlined in Chapter 10: Our claims process, mail or fax appeal forms to:
P.O. Box 30432
Salt Lake City, UT 84130-0432
You have 1 year from the date of occurrence to file an appeal with the NHP. You will receive a decision in writing within 60 calendar days from the date we receive your appeal.
If you have a question about a pre-service appeal, see the section on Pre-Service Appeals section in Chapter 7: Medical Management.