Oxford offers commercial gated, non-gated and level funded products. For information specific to level funded plans in New Jersey and Connecticut, see the Oxford Level Funded plans section of this supplement.
Applicability of this supplement
This supplement applies to all covered services you provide to members insured by or receiving administrative services from UnitedHealthcare Oxford. Oxford offers commercial products under the names of Freedom, Liberty and Metro, as follows:
Freedom products are offered in Connecticut, New Jersey and New York.
Liberty products are offered in Connecticut, New Jersey and New York.
Metro products are offered in New York and New Jersey.
You are subject to both the main guide and this supplement. This supplement controls if it conflicts with information in the main guide. If there are additional protocols, policies or procedures online, we will direct you to that location when applicable. For protocols, policies and procedures not referenced in this supplement, refer to the appropriate chapter in the main guide.
Benefit Plans not Subject to the Requirements in this Protocol
UnitedHealthcare Medicare Advantage plans offered under the AARP® MedicareComplete®, AARP® MedicareComplete® Mosaic and UnitedHealthcare Medicare Advantage brands on the Oxford health plan platform
UnitedHealthcare Oxford Navigate individual benefit plans underwritten by Oxford Health Insurance, Inc.