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UnitedHealthcare Week for HBMA Virtual Conference

Novermber 5-9, 2018

Discover best practices from organizations just like yours to streamline processes, take advantage of available technology and organize work based on current staffing levels. Learn how UnitedHealthcare works with revenue cycle management companies and billing services to support your work on behalf of your clients.

We’ve scheduled multiple, repeating sessions to accommodate your staffing schedule so everyone in your office can attend without halting all office activity. Best of all, attendance at UnitedHealth Week for HBMA is free with your HBMA membership!

No travel, flexible course schedule, all at no charge to HBMA members!  Register your staff now!

UnitedHealthcare Week for HBMA Virtual Conference Schedule

For more information or to register, click on any plus sign (+) below.

Individual Private Working Sessions for Account Setup

Private Working Sessions with a Link Account Specialist (30 minute Sessions) -Obtain an Optum ID for access to secure Link apps, manage your users’ access to the apps, request Multi-TIN access of your clients’ information.

Opening Session, 11:00 – 12:15 Central time - REGISTER

  • Welcome by HBMA President  - Ginger Ryder
  • Welcome by HBMA Chair of Commercial Payer Relations Committee - Greg Wehrman
  • Welcome by UHC Leadership Angela Paige
  • Overview of UnitedHealthcare’s work with Revenue Cycle Management Companies
  • Case study and best practices
  • Overview of UHC week

Link Overview and Getting Started, 12:30 – 1:30 Central time - REGISTER

  • High level overview of our Link online tools
  • Learn how to get an Optum ID for secure access to Link tools
  • Manage staff accounts, request multi-TIN access to access your clients.

EDI Orientation, 1:00 – 2:00 Central time - REGISTER

  • What is Self-Service and EDI?
  • Types of EDI transactions
  • Benefits of EDI
  • EDI Connectivity
  • EDI Resources

Document Vault and Paperless Delivery Options, 2:00 – 3:00 Central time - REGISTER

  • How to get letters online and opt out of receiving mail.
  • Customize your delivery preferences and use the advanced search features.
  • Access secure reports and documents from within Link

Link Overview and Getting Started, 3:30 – 4:30 Central time - REGISTER

  • High level overview of our Link online tools
  • Learn how to get an Optum ID for secure access to Link tools
  • Manage staff accounts, request multi-TIN access to access your clients.

eligibilityLink, 9:00 – 9:45 Central time - REGISTER

  • Check eligibility of patients
  • See copay/coinsurance for common services
  • Verify specific benefits
  • Check Funding Status (Fully or Self-Insured)
  • View ID Cards
  • And more

claimsLink, 10:00 – 10:45 Central time - REGISTER

  • Check status of previously submitted claims
  • View claim level, line level and payment level information
  • Access PRA/ERA
  • Submit Reconsideration Requests, including uploading documents
  • Check Status of Reconsideration Requests
  • Submit Appeals for individual claims (available in most areas)

Prior Authorization and Notification app, 11:00 – 11:45 Central time - REGISTER

  • Submit Prior Authorizations and Notifications
  • Inquire if a submission is required
  • Check status of previously submitted Prior Authorizations and Notifications

EDI Orientation, 11:00 – 11:45 Central time - REGISTER

  • What is Self-Service and EDI?
  • Types of EDI transactions
  • Benefits of EDI
  • EDI Connectivity
  • EDI Resources

EDI Optimization, 12:00 – 12:45 Central time - REGISTER

  • Claims (837)
  • Eligibility and Benefits (270/271)
  • Claims Status (276/277)

Document Vault and Paperless Delivery Options, 1:00 – 1:45 Central time - REGISTER

  • Learn how to get letters online and opt out of receiving mail.
  • Customize your delivery preferences and use the advanced search features.
  • Access secure reports and documents from within Link

eligibilityLink, 1:00 – 1:45 Central time - REGISTER

  • Check eligibility of patients
  • See copay/coinsurance for common services
  • Verify specific benefits
  • Check Funding Status (Fully or Self-Insured)
  • View ID Cards
  • And more

claimsLink, 2:00 – 2:45 Central time - REGISTER

  • Check status of previously submitted claims
  • View claim level, line level and payment level information
  • Access PRA/ERA
  • Submit Reconsideration Requests, including uploading documents
  • Check Status of Reconsideration Requests
  • Submit Appeals for individual claims (available in most areas)

Prior Authorization and Notification app, 3:00 – 3:45 Central time - REGISTER

  • Submit Prior Authorizations and Notifications
  • Inquire if a submission is required
  • Check status of previously submitted Prior Authorizations and Notifications

Prior Authorization and Notification, 9:00 – 9:45 Central time - REGISTER

  • Submit Prior Authorizations and Notifications
  • Inquire if a submission is required
  • Check status of previously submitted Prior Authorizations and Notifications

Document Vault and Paperless Delivery Options, 10:00 – 10:45 Central time - REGISTER

  • Learn how to get letters online and opt out of receiving mail. Customize your delivery preferences and use the advanced search features.
  • Access secure reports and documents from within Link

eligibilityLink, 10:00 – 10:45 Central time - REGISTER

  • Check eligibility of patients
  • See copay/coinsurance for common services
  • Verify specific benefits
  • Check Funding Status (Fully or Self-Insured)
  • View ID Cards
  • And more

claimsLink, 11:00 – 11:45 Central time - REGISTER

  • Check status of previously submitted claims
  • View claim level, line level and payment level information
  • Access PRA/ERA
  • Submit Reconsideration Requests, including uploading documents
  • Check Status of Reconsideration Requests
  • Submit Appeals for individual claims (available in most areas)

Prior Authorization and Notification, 12:00 – 12:45 Central time - REGISTER

  • Submit Prior Authorizations and Notifications
  • Inquire if a submission is required
  • Check status of previously submitted Prior Authorizations and Notifications

eligibilityLink, 2:00 – 2:45 Central time - REGISTER

  • Check eligibility of patients
  • See copay/coinsurance for common services
  • Verify specific benefits
  • Check Funding Status (Fully or Self-Insured)
  • View ID Cards
  • And more

claimsLink, 3:00 – 3:45 Central time - REGISTER

  • Check status of previously submitted claims
  • View claim level, line level and payment level information
  • Access PRA/ERA
  • Submit Reconsideration Requests, including uploading documents
  • Check Status of Reconsideration Requests
  • Submit Appeals for individual claims (available in most areas)

Private Working Sessions with a Link Account Specialist (30 minute Sessions), 9:00 – 3:00 Central time

Obtain an Optum ID for access to secure Link apps, manage your users’ access to the apps, request Multi-TIN access of your clients’ information

Document Vault and Paperless Delivery Options, 9:00 – 9:45 Central time - REGISTER

  • Learn how to get letters online and opt out of receiving mail. Customize your delivery preferences and use the advanced search features.
  • Access secure reports and documents from within Link

Document Vault and Paperless Delivery Options, 9:00 – 9:45 Central time - REGISTER

  • Learn how to get letters online and opt out of receiving mail. Customize your delivery preferences and use the advanced search features.
  • Access secure reports and documents from within Link

eligibilityLink, 11:00 – 11:45 Central time - REGISTER

  • Check eligibility of patients
  • See copay/coinsurance for common services
  • Verify specific benefits
  • Check Funding Status (Fully or Self-Insured)
  • View ID Cards

claimsLink, 12:00 – 12:45 Central time - REGISTER

  • Check status of previously submitted claims
  • View claim level, line level and payment level information
  • Access PRA/ERA
  • Submit Reconsideration Requests, including uploading documents
  • Check Status of Reconsideration Requests
  • Submit Appeals for individual claims (available in most areas)

eligibilityLink, 1:00 – 1:45 Central time - REGISTER

  • Check eligibility of patients
  • See copay/coinsurance for common services
  • Verify specific benefits
  • Check Funding Status (Fully or Self-Insured)
  • View ID Cards
  • And more

Electronic Payment and Statements, 2:00 – 2:45 Central time - REGISTER

  • Advantages of EPS
  • Sign up for EPS
  • Access Statements online

Prior Authorization and Notification, 3:00 – 3:45 Central time - REGISTER

  • Submit Prior Authorizations and Notifications
  • Inquire if a submission is required
  • Check status of previously submitted Prior Authorizations and Notifications

Link Overview and Getting Started, 9:00 – 9:50 Central time REGISTER

  • High level overview of our Link online tools
  • Learn how to get an Optum ID for secure access to Link tools
  • Manage staff accounts, request multi-TIN access to access your clients.

Electronic Payment and Statements 10:00 – 10:30 - REGISTER

  • Advantages of EPS
  • Sign up for EPS
  • Access Statements online

Survey and Feedback Closing Session, 12:00 – 1:00 Central time - REGISTER