Payment process enhancements

May 2021

Make your practice more efficient and receive payments faster by:

  • Taking out-of-pocket payments via the portal to create a faster turnaround time for you and your patients
  • Signing up for Electronic Transfer Funds (EFT) through PaySpan
  • Destroying any written or electronic copies of patient payment information as soon as the transaction is accepted in the portal

You and your patient care coordinators are invited to join monthly portal trainings on the last Friday of each month, or schedule individual training to learn how to upload hearing tests, access referral requests, and accept quotes and payments directly in the portal.