Be ready for a patient’s first visit

April 2022


You can use the UnitedHealthcare Hearing provider portal to preview the information patients receive in their referral packets before attending an appointment. This information enables you to create a better patient experience by:

  • Knowing and understanding what information a patient receives about benefits information and product and cost details before visiting your practice
  • Preparing you for specific member questions about available products, Relate™ products and costs associated with them

Accessing patient referral packet information is easy. Please sign in to the provider portal and click on “Documents.” The following is an example of what you will see:

Chart that demonstrates information a patient receives prior to their hearing appointment