June 2022
Do you need to check patient benefits? Follow these simple steps to determine patient coverage and plan direction.
You or the patient contacts the insurance plan directly.
Do not register the member in the portal unless you plan to utilize the program.
Once you’ve confirmed benefits and would like to proceed through our program, you can submit a referral request within the UnitedHealthcare Hearing Provider Portal or call our customer care team.
As a reminder, UnitedHealthcare and UnitedHealthcare Hearing are different entities altogether, and the benefit information is determined and available at the insurance plan (UnitedHealthcare) level, not UnitedHealthcare Hearing.
Discover more about the difference between UnitedHealthcare and UnitedHealthcare Hearing.