Required in 2023: Using the Provider Portal

July 2022


You will be required to use the Provider Portal in 2023 to get information, be listed on our provider directory, access the tools you need to manage patient information, and more. This tool is convenient and efficient and may enhance your practice workflow.

Designed for the whole team ― including providers, patient care coordinators and credentialing professionals ― the provider portal offers you and your staff the following advantages:

  • Ability to verify product availability
  • Verify and collect out-of-pocket amount for member
  • Receive authorizations faster
  • See what the member sees: access patient referral letter
  • Ability to submit Delivery Receipt for timely payment
  • View a list of referrals and the status of each
  • Register patients in the portal
  • Access to documents and the ability to upload necessary documents
  • Reverify eligibility on select plans
  • Receive reminders about license and liability information
  • Upload license and liability information 
Screen shot of Hearing Provider Portal landing page

Register and begin using the portal today to access these capabilities and benefit from our new Provider Directory. The new directory launches later this year and will make it easier for members seeking care to find your practice. To maximize exposure for your practice, make sure you review and update your information to ensure accuracy.