Feel confident with secure messaging

July 2021

Starting in August, you can access documents that contain your patients’ personally identifiable information securely through:

  • UnitedHealthcare Hearing provider portal
  • Optum Messenger

Any messages sent by UnitedHealthcare Hearing through Optum Messenger will appear in your email and prompt you to sign in or create your Optum Messenger account to access the documents. The documents could include private information about your patients’ membership and referrals from us.

Need an account on the provider portal? Reach out to, and we’ll help you get set up.