Additional information required on portal referral requests
You can help prevent unexpected patient out-of-pocket costs for members who are UnitedHealthcare Hearing members. When submitting referral requests on the portal, include information about the member’s previous hearing aid purchases. This information will help provide a more accurate record of the member’s eligibility to make another purchase and a better estimate of out-of-pocket costs.
Take these steps to help your patients who are members of UnitedHealthcare Hearing apply their hearing aid benefits: