Submit your request by calling the Provider Services phone number on the member’s health plan ID card.
UnitedHealthcare doesn’t require genetic counseling before approving coverage of genetic testing.
However, genetic counseling can give the member more information about the tests and help them understand the results. If a care provider determines that a member might benefit from genetic counseling, we recommend that the counseling be done by an independent genetic care provider who isn’t employed by a genetic testing lab. You can find a list of participating care providers at UHCprovider.com > Menu > Find a Provider.