Get Started

Durable Medical Equipment Prosthetic Orthotic and Supplies (DMEPOS)

To join the UnitedHealthcare network, submit completed online questionnaire with required documentation to dmeposnetwork@uhc.com.

Required steps:

1. Fill out digital .pdf
2. Save/download completed form 
3. Email completed form with required documentation to dmeposnetwork@uhc.com

A request to join our network includes proof of:

• Accreditation and good standing by Centers for Medicare & Medicaid Services (CMS)
• Approval by independent national Accreditation Organization (AO) for DMEPOS Participation for Medicaid plans also requires:
• Proof of enrollment in individual state Medicaid plan(s)

What happens after submission:

• You’ll receive a confirmation email verifying that your participation request was received
• We’ll review your application and make a determination within 15 business days
• Upon approval, a representative will contact you regarding the next steps in the participation process
• If the application or supporting documentation is incomplete, you will receive an email identifying the missing information. The review will begin upon receipt of complete required documentation.

Questions?
If you have questions about the process or need assistance, please send an email to the DME general mailbox dmeposnetwork@uhc.com. Inquiries are responded to within 10 business days.

Home Health and Hospice

Before proceeding:

You must be credentialed to join UnitedHealthcare as a health care professional. Click here to begin the credentialing process.

• If you are not a Medicare-certified home health or hospice provider, email your Tax Identification Number (TIN), state and services provided to hcbsprovidernetwork@uhc.com.
• Wait for verification from a representative before beginning the steps. 

If you are credentialed with UnitedHealthcare:

1. Have your 6-digit Medicare ID and credentialing documentation ready
2. Fill out the digital questionnaire
3. Download and save the completed questionnaire
4. Email completed questionnaire with required documentation to HHCnetwork@uhc.com

What happens after submission:

• You’ll receive a confirmation email verifying receipt of your participation request
• A participation determination will be made within 15 business days
• If approved, a representative will contact you regarding next steps 

If the application or supporting documentation is incomplete, you will receive an email identifying what’s missing. The review will begin after receipt of completed required documentation.

Questions?

Please email HHCnetwork@uhc.com. Inquiries are responded to within 10 business days

• Submit your request through our RFP portal.

What Happens Next:

• A representative will start the process with you.
• You’ll be registered in our system (if you’re not already).
• You’ll receive a confirmation of your participation request – this usually occurs within 5 business days.
• We’ll quickly review your application – and if we’re not accepting new applications for your area or specialty, we’ll let you know.

Joining a practice with an existing UnitedHealthcare group agreement:

You’ll need to submit your request through the RFP portal or Onboard Pro. Even though you are joining a practice that has a UnitedHealthcare agreement in place, you’ll still need to complete the credentialing process before you can see patients as an in-network provider.

We’re transitioning participating groups from the RFP portal to Onboard Pro, our improved credentialing tool in the UnitedHealthcare Provider Portal. Open the RFP portal and enter your TIN. You’ll either be rerouted to Onboard Pro or you’ll complete your request in RFP. Learn more about Onboard Pro.

Becoming affiliated with a delegated medical group:

Please refer to the Delegated Credentialing Requirements section of the Delegated Credentialing Program - Capitation and/or Delegation Supplement UnitedHealthcare Administrative Guide.

If you work in one of these specialty areas, you’ll contact a partner who handles credentialing and contracting on behalf of UnitedHealthcare: Optum Physical Health. (Note that alternative medicine providers (CAM) include acupuncturists, naturopaths and massage therapists.)

To get started, go to MyOptumHealthPhysicalHealth.com or call 800-873-4575.

If you work in this specialty, you’ll contact a partner who handles credentialing and contracting on behalf of UnitedHealthcare: Dental Benefit Providers.

To get started, visit uhcdental.com or call 800-822-5353.

Submit your request to join our network through UnitedHealthcare’s Facility RFP portal.

NOTE:  Federally qualified health centers (FQHCs) and rural health centers (RHCs) should use the practitioner enrollment form for each practitioner, not the Facility RFP portal.

A complete request to join our network includes:

• Proof of malpractice and general liability insurance
• W-9
• Phone & fax number
• Email address
• Physical facility address, including suite number if applicable
• ZIP code + 4

What Happens Next:

• A representative will start the process with you.
• You’ll be registered in our system (if you’re not already).
• You’ll receive a confirmation of your participation request – this usually occurs within 5 business days.
• We’ll quickly review your application – and if we’re not accepting new applications for your area or specialty, we’ll let you know.

Questions?

If you have questions about our process or need assistance click here to launch an email request that will be routed to the appropriate customer care team. 

If you work in this specialty area, you’ll contact Optum Behavioral Health Solutions, which handles credentialing and contracting on behalf of UnitedHealthcare.

To get started, go to providerexpress.com (look under “Our Network” for specific instructions) or call 800-817-4705.

Vision Care Providers, Ophthalmologists and Optometrists, may contract with UnitedHealthcare in two ways:

• To provide medical services (within the scope of your licensure) go to UHCprovider.com/contactus > Network Contact > Select state > Network Management 
• To provide routine vision services contact UnitedHealthcare Vision Network/Spectera Vision Network by visiting Spectera.com> Join our Network or call 800-638-3120.