Starting Oct. 1, 2019, OptumRx® will only accept e-prescriptions for opioids and other controlled substances for home delivery pharmacy service. Non-electronic prescriptions will not be filled.
Why We’re Making this Change
OptumRx, the pharmacy benefit provider for UnitedHealthcare, is part of a nationwide effort to require e-prescriptions for opioids and other controlled substances for its home delivery pharmacy. We’re joining with care providers and communities to help prevent opioid misuse and addiction.
Prepare to Submit e-Prescriptions
You’ll need to complete a two-step authentication and other extra security measures when e-prescribing controlled substances. Please make sure your electronic medical record (EMR) system is set up for e-prescriptions and that you have reviewed the online resources OptumRx has available about e-prescribing controlled substances.
Visit professionals.optumrx.com/epcs to watch a short video and read frequently asked questions about:
- The opioid crisis and how states are responding
- The shift to mandatory e-prescribing
- How to prepare your EMR for submitting e-prescriptions
Thank you for working with us to help make our communities safer.