New health plan for Massachusetts dual-eligible members

Effective Jan. 1, 2022, UnitedHealthcare Connected® for One Care (Medicare-Medicaid plan) will be available to individuals in Massachusetts who are eligible for both Medicare and Medicaid.

This UnitedHealthcare Community Plan of Massachusetts plan provides dual-eligible members with a customized care plan and a single point of contact for all Medicare and MassHealth services. MassHealth has more information on member eligibility and overall plan benefits.

UnitedHealthcare Connected
When you see a UnitedHealthcare Connected member, you’ll work with a UnitedHealthcare care coordinator on the member’s care plan.

Verifying member eligibility
UnitedHealthcare Connected will be available for eligible individuals living in these counties: Bristol, Essex (partial), Franklin, Hampden, Hampshire, Middlesex, Plymouth, Suffolk and Worcester.

After Jan. 1, you’ll be able to verify the member’s enrollment through the UnitedHealthcare Provider Portal Eligibility and Benefits tool.

Upcoming training
We have on-demand self-directed training courses available to help you learn more about delivering care to members under this new plan.

For more information about this program, please contact