June 01, 2022

Avoid directory removal — verify and update your demographic data

Beginning July 1, 2022, you have another reason to verify and attest to your demographic data accuracy — you’ll be removed from the UnitedHealthcare provider directory if we can’t verify your information. Removal is temporary until you complete the attestation process.

This applies only to health care professionals who are contracted in our commercial and individual and family plans.

90-day verification requirement
As announced in the January 2022 Network News, the Consolidation Appropriations Act requires network health care professionals to verify the accuracy of demographic information every 90 days. Your Participation Agreement may also have additional contractual notice requirements that may separately apply.

We understand the 90-day verification requirement may require some workflow and process changes. As always, you’ll receive several notifications at the email address on file both before and after your attestation is due. You may also be contacted by phone to review your information. If we’re unable to reach you, we will leave a message and call-back number. It’s important you return our call as soon as possible.

How to verify and attest
If you are removed from the directory, you can be reinstated by completing your data review and attestation using 1 of the following, standard attestation methods:

Please contact UnitedHealthcare Provider Services at 877-842-3210, TTY/RTT 711, 7 a.m.–5 p.m. CT, Monday–Friday.