Effective July 1, 2022, in-home health care professionals will be required to demonstrate progress towards using an electric visit verification (EVV) system. This applies to in-home health care professionals who provide services to UnitedHealthcare Community Plan members in New Jersey. EVV has already been implemented for personal care services (PCS).
This requirement is in accordance with the 21st Century Cures Act, which mandates that states implement an EVV system for PCS and HHCS.
Preparing for EVV implementation
To comply with the mandate, provider agencies must demonstrate progress towards full compliance with EVV requirements for HHCS – in addition to PCS – starting July 1, 2022.
Your EVV system will be used to record:
As a reminder, here are the steps required to prepare for EVV implementation:
1. Choose your EVV vendor
The state of New Jersey uses HHAeXchange as its EVV vendor, but you can use any EVV vendor of your choice. You have 3 options for using an EVV vendor:
2. Complete the HHAeXchange questionnaire
Once an EVV vendor has been selected, providers were required to complete an HHAeXchange EVV questionnaire by May 2, 2022; however, we will continue to follow up with you if you didn’t complete the survey by May 2. This will help us understand designated choices for EVV data collection. Only one survey per provider is required.
3. Register for an informational session
HHAeXchange held informational sessions starting May 2, 2022. A registration link was sent to the person who completed the HHAeXchange questionnaire.
For more information about EVV requirements, including frequently asked questions, see the New Jersey Department of Human Services EVV page.
Additional information about HHAeXchange is available on their New Jersey Health Information Center page.
If you have questions or need help, use the following contacts:
Therapy services (OT, PT, speech)
If you have questions about HHAeXchange, email NJSupport@HHAeXchange.com.