Update: Contact and questions section updated to reflect new chat services
Beginning July 1, 2022, all claims submissions and inquiries that were being sent to Tufts Health Freedom Plan should now be directed to UnitedHealthcare.
All claims submissions and claims correspondence for services previously administered by Tufts Health Plan must be submitted in writing to:
UnitedHealthcare
P.O. Box 740837
Atlanta, GA 30374
Questions?
Chat with a live advocate 7 a.m.–7 p.m. CT from the UnitedHealthcare Provider Portal. You can also contact UnitedHealthcare Provider Services at 877-842-3210, TTY/RTT 711, 7 a.m.–5 p.m. CT, Monday–Friday.