Need access to the UnitedHealthcare Provider Portal?
Resources for health care professionals
Steps to getting contracted plus plan information
Phone numbers and links for connecting with us
List of contracted, high-quality independent lab providers
Update, verify and attest to your practice's demographic data
Provider search for doctors, clinics and facilities, plus dental and mental health
Policies for most plan types, plus protocols, guidelines and credentialing information
Specifically for Commercial and Medicare Advantage (MA) products
Pharmacy resources, tools, and references
View health plans available by state
Updates and getting started with our range of tools and programs
Reports and programs for operational efficiency and member support
Resources and support to prepare for and deliver care by telehealth
Important news updates for you
Tools, references and guides for supporting your practice
Log in for our suite of tools to assist you in caring for your patients
Effective Nov. 1, 2022, we’ll require prior authorization for several outpatient injectable drugs for UnitedHealthcare Community Plan of Kentucky members.
If you administer any of these medications without first completing the Prior Authorization process, we'll deny the claim and you won't be able to bill the member for the services.
The following medications will now require prior authorization:
How to submit prior authorization
Submit your prior authorization request on the UnitedHealthcare Provider Portal using your One Healthcare ID and the Prior Authorization and Notification tool.
To view the clinical policies for these medications, go to Medical & Drug Policies and Coverage Determination Guidelines.
For answers to specific patient questions, call the Provider Services phone number on the member’s health care identification card.