May 01, 2022

New York: Coordinating and providing services for children and youth in foster care

You were notified in January 2021 that effective July 1, 2021, Voluntary Foster Care Agencies (VFCAs) would no longer be the payor for services of children or youth in foster care. These patients were transitioned to a New York Medicaid managed care plan. As a UnitedHealthcare Community Plan care provider, you may be responsible for providing and coordinating services for some of these members.

What are the changes?
Here are the changes impacting providers serving children, effective July 1, 2021. The New York Medicaid Program 29-I Health Facility Billing Manual can help you stay in compliance with these changes. The manual includes the following information:

UnitedHealthcare foster care liaison:

  • Phone: 855-883-5403
  • Email:
  • After hours contact: 866-362-3368, select option 8