Beginning Jan. 1, 2023, you can use the UnitedHealthcare Provider Portal to complete certain Surest plan administrative tasks, including checking member eligibility, coverage and claims. We hope this change will help simplify your administrative work.
What you need to know
The Surest Payer ID 25463 for claim submissions and 270/271 transactions won’t change
Coverage information for Surest Flex plans will be available in the portal as of Jan. 1, and variable pricing information will be available in the portal at a later date
Prior authorization and notification will be available in the portal at a later date
Prior to Jan. 1, please continue to call UHSS Provider Services at 844–368–6661