UnitedHealthcare Community Plan of Texas will reprocess claims payments to providers retroactive for dates of service from March 1, 2022. There is no need to resubmit claims. Effective immediately and through dates of service Aug. 31, 2022, providers should use the revised updated tables that includes the ARPA rates.
By Aug. 15, 2022, providers must complete an attestation indicating that 90% of the add-on payments will be spent on one-time bonuses for recruitment or retention or one-time compensation for direct care employees.
HHSC has created an attestation portal and published frequently asked questions to explain the attestation and reporting process.
Please contact your provider advocate or call Customer Service at 888-787-4107, 8 a.m.–4 p.m. CT, Monday–Friday.