The Virginia Medicaid agency will launch a new technology platform in April 2022. Providers credentialed in 1 or more managed care organizations (MCOs) will use the new Provider Services Solution (PRSS) to complete enrollment and maintenance processes. This change is part of the Medicaid Enterprise System (MES) project.
PRSS will be more efficient and make it easier for you to access information you need as a Medicaid provider. You’ll be able to:
What you need to do
If you need to enroll through PRSS, we’ll send you a schedule in the coming months telling you when to take this action. The Virginia Medicaid agency is working with us to schedule enrollments for our providers beginning in the summer of 2022 to help ensure an efficient process.
Please watch for updates on the PRSS system. We’ll share more information in the coming months, and we’ll ask you to take the following actions:
We’re here to help
We’ll keep you informed as the project progresses so you have plenty of time to take training, ask questions and get responses to your questions. If you have questions, call Provider Services at 877-842-3210.