Update: Change to requirement dates for prior authorization requests
Beginning in September and October, you’re required to submit prior authorization requests for the 4 medications in the table below for various Medicaid plans. If we don’t receive a prior authorization request before the date of service, we’ll deny the claim and you won’t be able to balance bill members.
Chat with a live advocate 7 a.m.–7 p.m. CT from the UnitedHealthcare Provider Portal Contact Us page. You can also contact UnitedHealthcare Provider Services at 877-842-3210, TTY/RTT 711, 7 a.m.–5 p.m. CT, Monday–Friday.