December 14, 2023

New UnitedHealthcare mailing address for contract notices and network information

Starting Jan. 11, 2024, you’ll mail all written notices required by your Participation Agreement to a new UnitedHealthcare mailing address. However, all informal contract inquiries can be answered using our UnitedHealthcare Provider Portal chat feature, or by mailing requests to a different address.

Where to send information

When sending contractually required written notices by certified or overnight mail, please send information to the following address:

Mailing address for contract required notices
Market VP MN101-D003
9700 Health Care Lane
Minnetonka, MN 55343

Note: This address is only for submitting formal contract notices.

For general, informal inquiries, you can chat with a live advocate 7 a.m.–7 p.m. CT on the UnitedHealthcare Provider Portal. If you’re a new user, go to to get started. The chat feature is available for topics such as:

  • Reimbursement policies
  • Fee schedule information
  • Credentialing or other information related to your contract

Note: If you’re unable to obtain the information you need using the chat feature, mail your requests to the following contract support address:

Mailing address for general inquiries
UnitedHealthcare Contract Support
P.O. Box 241029
St. Paul, MN 55124-7019

Please do not use this address for claims remittance. You’ll continue to use the address on the back of the member’s ID card for that.

Questions? We're here to help.

Connect with us through chat 24/7 in the UnitedHealthcare Provider Portal. For additional contact information, visit our Contact us page.


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