June 20, 2024

Nominate a deserving attendant for the UnitedHealthcare REACH Award in Texas

If you are a home and community-based services (HCBS) network health care professional, we invite you to nominate someone for the UnitedHealthcare Recognizing Excellence in Attendant Care in the Home (REACH) award. We present this annual award to exceptional attendants for their hard work, dedication and excellence in member care.

Attendant definition

An attendant is a non-technical person who provides services to help others with daily tasks, such as bathing, dressing and making meals, so they can live in the community instead of a facility. For additional details, go to the Texas Health and Human Services website.

Determining your nominee

Examples of excellence in attendant care include:

  • 100% compliance in electronic visit verification (EVV) usage
  • No complaints from any members
  • Longevity/years worked with care professional
  • At least 1 example of a situation where the attendant has gone above and beyond for a UnitedHealthcare member

Nomination instructions

You can nominate 1 attendant per year. Complete the online UnitedHealthcare REACH Award nomination form by Aug. 31, 2024.


We hold the UnitedHealthcare REACH Awards annually in each Texas Medicaid service delivery area (SDA). While only 1 person per SDA can win the award, we’ll recognize all nominated attendants with a certificate.


For more information, reach out to your provider advocate, email provider services at or call 888-787-4107.


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