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May 5, 2021 at 3:00 PM CT

UPDATE – Getting questions about vaccines? These resources can help

Now more than ever, patients may be asking questions about the safety and effectiveness of the COVID-19 vaccines. These resources can help answer those questions and give you information to share: 1) The Building COVID-19 Vaccine Confidence self-paced learning course has tips and scenarios that will help you respond during conversations with members. 2) Our Vaccine Confidence resources page has direct links to vaccine information from the AMA, CDC and more. And 3) The What to know about COVID-19 vaccines resource site can help members learn more and consider their options.

COVID-19 billing and temporary provision updates

The COVID-19 Billing Guide and Summary of COVID-19 Temporary Program Provisions are handy references to current program and billing information.

COVID-19 Prior Authorization and Ongoing Patient Care Updates

Last update: May 13, 2021, 10:38 a.m. CT

UnitedHealthcare is working to help people access health care to the fullest extent possible as we come together to address the national public health emergency. We’re adopting measures that will reduce administrative burden for physicians and facilities and help members more easily access the care they need under their benefit plan.

As needed, we’re also adjusting programs and services to protect members and help limit the spread of the COVID-19 virus in communities. We may also temporarily suspend or relax additional policies as needed in regions where inpatient capacity is most compromised and at risk.

Systems are being updated to reflect these changes. Please check back often for the latest information.


Disclaimer:

The benefits and processes described on this website apply pursuant to federal requirements and UnitedHealthcare national policy during the national emergency.  Additional benefits or limitations may apply in some states and under some plans during this time.

We will adjudicate benefits in accordance with the member’s health plan.

Medicaid Providers: UnitedHealthcare will reimburse out-of-network providers for COVID-19 testing-related visits and COVID-19 related treatment or services according to the rates outlined in the Medicaid Fee Schedule.