Last modified: May 11, 2021
To help your organization manage claim payment and reconciliation activities, Optum Pay basic portal access will include unlimited users for each account. This change is effective May 22, 2021, and is in addition to the other benefits that users receive at no cost:
Note: Optum Pay basic is only available to health care professionals and facilities who enroll in Automated Clearing House (ACH)/direct deposit through Optum Pay.
To help create a more predictable cost structure for organizations that enroll in Optum Pay premium portal access, the fee schedule for premium access is being modified as follows:
Optum Pay premium access costs 0.5% per total payment amount (e.g., $5 for every $1,000 in payments). Premium access includes all features of the basic portal access, as well as these additional features:
Optum Pay™ not administered by UnitedHealthcare. Optum Pay is provided by Optum Financial and its subsidiary Optum Bank®, Inc., Member FDIC.