Updates to the VA CCN provider manual

Last modified: January 12, 2021

The Department of Veterans Affairs (VA) Community Care Network (CCN) Provider Manual was updated on Jan. 4, 2021. The manual will be updated quarterly, and off-cycle updates will be made as determined by Optum. Notices of additional updates in 2021 will be posted on the Optum VA CCN Provider Portal at

If you’re a UnitedHealthcare or Optum participating care provider or facility with an active Department of Veterans Affairs VACCN agreement, you can find more information about VA CCN at