UnitedHealthcare believes that telehealth can extend every practice’s reach to meet members where they are. We want to help your practice build its telehealth capabilities and support its telehealth journey. This page outlines the basic steps to prepare a practice to deliver telehealth, offers tips and best practices and suggests tools to measure telehealth’s effectiveness for the practice population.


Telehealth is medical care that’s delivered using technology platforms rather than in-person visits. It’s used to help with diagnosis, interventions and ongoing care management. At UnitedHealthcare, telehealth includes but is not limited to: Health care services delivered to individuals by care providers using interactive audio and visual technology.

Telehealth only?

 Are you interested in becoming a network health care professional who delivers care through telehealth services only? Please contact us.