Avoid payment delays

June 2025

We understand getting your payments quickly is critical to running your practice successfully. Currently, claims for providers in the UnitedHealthcare Community Vision Network / March Vision Network are paid on Monday, Wednesday and Friday.

To help ensure timely payments and avoid delays:

  • Submit claims at providers.eyesynergy.comopen_in_new to reduce errors and speed up processing
  • Sign up for electronic funds transfer (EFT) and electronic remittance advice (ERAs) through PaySpan Healthopen_in_new
    • This free service can help improve cash flow by offering electronic payments directly to your bank account — faster than a traditional paper check
  • Verify member eligibility for the date of service, before rendering services on providers.eyesynergy.comopen_in_new
  • Submit clean claims to avoid needing additional information from the provider or a third party