Provider news and updates
Clinical Care and Coordination Program
Our Clinical Care and Coordination Program is a comprehensive provider and member engagement program designed to influence the best outcomes for diabetic members.
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Provider education
Find our library of free COPE CE courses and other provider education resources to help you care for patients and support your practice.
Diabetes toolkit
Created In collaboration with Prevent Blindness for patients who have diabetes.
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Vision news archive
Making a difference in the lives of patients who have diabetes
Our Clinical Care and Coordination Program can help influence the best outcome for diabetic members.
February is Age-Related Macular Degeneration and Low Vision Awareness Month
Help build awareness and educate patients about early detection and new advances in treatments to make this disease more manageable.
Important 2024 vision plan updates
Stay informed about member benefit changes for the new year.
Not able to generate a member confirmation?
Here’s what you should do.
January is National Glaucoma Awareness Month
January is National Glaucoma Awareness Month. Spread the word about how regular eye exams can help prevent the irreversible damage caused by glaucoma.
Important information regarding Medicaid redeterminations in your state
States can use redeterminations to decide if individuals and their family members qualify for coverage through Medicaid or the Children’s Health Insurance Program (CHIP). This change went into effect April 1, 2023.
Explore our new COPE-accredited What’s New in Glaucoma Management CE course
Review the increasing use of SLT as a first-line therapy, its clinical study rationale, the advent of micro-invasive glaucoma shunts (MIGS) and a future view of what glaucoma management may look like.
Become certified in our Clinical Care and Coordination Program to help influence the best outcomes for diabetic members during National Diabetes-related Eye Disease Month
November is National Diabetes Month. Spread the word about how people with diabetes can protect their vision and partner with us to help screen and monitor patients with diabetes, including the potential for diabetic retinopathy.
Important information regarding Medicaid redeterminations in your state
States can use redeterminations to decide if individuals and their family members qualify for coverage through Medicaid or the Children’s Health Insurance Program (CHIP). This change went into effect April 1, 2023.
One Healthcare ID is now required to log into your providers.eyesynergy.com account
Learn how to set up your One Healthcare ID account to access our portal
Explore our new COPE-accredited medically necessary contact lens CE course
Designed to give you and your staff a current update of various contact lens options for patients with common diagnoses requiring medically necessary contact lenses
Ensure timely payments and avoid delays
Here are some helpful tips to get paid as quickly as possible
Lab spotlight: New frames for the Freedom of Choice – Plus program
Modern Optical recently added 18 new frames to their selection
August is Children’s Eye Health and Safety Month
Explore ways to educate parents and caregivers about the importance of proactive eye care and safety measures for children
Check out our monthly live trainings aimed at supporting your practice
Our trainings help you and your staff have a full understanding of UnitedHealthcare I March Vision Care and how we can best work together.
Explore our updated COPE accredited Health Equity Foundations CE course
This course defines health equity and shares strategies to promote health equity at your practice.
Influencing the best outcomes for diabetic patients
You can become certified in our Clinical Care and Coordination program to help screen and monitor patients with diabetes, including the potential for diabetic retinopathy. Learn how to become certified today.
June is Cataract Awareness Month
Help us educate the public on the risk factors, symptoms and surgeries available to help prevent and manage cataracts.
Where in the world is UnitedHealthcare | March Vision Care?
See the different conferences and events we’ve attended across the country to meet, and hear directly from providers.
Important information regarding Medicaid redeterminations in your state
As of April 1, 2023, states can begin redeterminations to decide if individuals and their family members qualify for coverage through Medicaid or the Children’s Health Insurance Program (CHIP). Learn how that impacts you and your practice.
Kentucky providers: Modifier codes are required for polycarbonate lenses
Ohio providers: Are your PNM affiliation steps complete to avoid claims payment issues?
Live trainings aimed at supporting your practice
Learn how to use our portal, where to find important materials, and more about our processes and requirements to successfully serve our vision member
Lab spotlight: New frames for the Freedom of Choice – Plus program
Modern Optical continues to grow its selection of new frames in 2023.
The importance of women’s eye health
See how you can educate the public on the increased risk for women and vision health issues, as well as steps that can be taken to prevent vision loss.
New COPE accredited diagnosis and management of ocular symptoms related to concussion and acquired brain injury course now available
Our newest COPE accredited CE course focuses on the evaluation and management of oculomotor symptoms that are associated with acquired brain injuries due to concussion, stroke and other causes
Ohio providers: Important updates to Medicaid claims processes and credentialing
Get certified in the new Clinical Care and Coordination Program
Designed to help you make a difference and drive better outcomes for diabetic members
Use providers.eyesynergy.com for efficient and faster paid claims
Claims are paid faster and more accurately when submitted electronically
February is Age-Related Macular Degeneration Month
Discover more about age-related macular degeneration (ARMD) and take our free COPE accredited CE course
Ohio providers: Important updates to Medicaid claims processes and credentialing
Get to know our Clinical Care and Coordination Program
Learn about our new Clinical Care and Coordination Program designed to influence the best outcomes for diabetic members launching in January 2023
2023 Vision plan updates
Review the states that have updates to one or more of their benefit plans
Lab spotlight ― Freedom of Choice – Plus Program
Explore this program that offers an extensive selection of quality, fashionable frames
Give safe toys and gift this holiday season
Toy safety is critical in protecting children’s health
November is National Diabetes Month
Find out how you can help spread the word about how people with diabetes can protect their vision
Understanding the role of mental health during treatment
Learning the signs of mental health issues is helpful in treating patients with vision impairments
Lab spotlight ― Understanding the different types of lab orders
Helpful tips on the different options available
Ohio providers: Ohio Department of Medicaid transitioning to the Provider Network Management portal
Mississippi providers: Plan termination - UnitedHealthcare Dual Complete® HMO DSNP (Medicare)
Explore our new free COPE Accredited Dry Eye CE course
Dry eye affects nearly 16 million Americans and can be a common and chronic problem for adults. Explore this CE course and gain insight into the eye anatomy that contributes to dry eye, complications from dry eye and new treatments to provide relief.
August is Children’s Eye Health and Safety Awareness Month
Find out more about preventing and identifying eye injuries and early detection of vision problems in children.
Lab spotlight ― Miraflex frames no longer available
Miraflex frames are undergoing a rebrand and are no longer available.
Louisiana providers: New Medicaid enrollment requirements
Pennsylvania providers: UnitedHealthcare Community Plan for Families (Medicaid) Update