Provider news and updates

November Is National Diabetes Month

November is an opportunity to remind patients with diabetes about the importance of annual dilated eye exams.

Lab Spotlight: Delivering eyewear quickly and reliably

Through Classic Optical we deliver eyeglass materials to members across 19 states with an average turnaround time of less than 3 business days.

Misdirected claims processing update

If a claim is sent to the wrong payer, you’ll receive an EOP identifying the claim as misdirected and advising you to submit it to the correct payer.

More vision news and information

Avoid turning away eligible members

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Tools and resources

Clinical Care and Coordination Program

Our Clinical Care and Coordination Program is a comprehensive provider and member engagement program designed to influence the best outcomes for members with diabetes.

Learn more Clinical Care and Coordination Program

Provider Training Academy

Find our library of free COPE CE courses and other provider education resources to help you care for patients and support your practice.

Explore training and education Provider Training Academy

Diabetes toolkit

Created In collaboration with Prevent Blindness for patients who have diabetes.

Download the kit Diabetes toolkit

Previous vision news and updates

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March Outlook newsletter

 

Action required to maintain providers.eyesynergy.com access
Update your sign-in methods to maintain uninterrupted access.

 

Medicaid compliance reminders
If you are providing services to our Medicaid members, it is essential that you and all providers rendering services in your office, are contracted with UnitedHealthcare | March Vision Care for Medicaid.

 

Important vision plan updates for 2025
Stay informed about member benefit changes for the new year.

 

Explore our new COPE-accredited CE course on strabismus

 

Provider resources online

 

Lab spotlight: Patient-supplied frames and lens differences

 

Post-cataract glasses benefits

 

February is Age-related Macular Degeneration and Low Vision Awareness month

We’re here to help

Have a question about using providers.eyesynergy.com or need more information from UnitedHealthcare | March Vision Care?