Take this self-paced guide to better understand CAHPS/HOS and review best practices that may improve your results.
Your interactions with your patients play a key role in their experience and overall health. You provide guidance and solutions to help them navigate the complexities of health care and help make it easier for them to get timely care, tests and treatment.
The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey and the Health Outcomes Survey (HOS) help provide feedback on your patient’s experience with you, the provider and us. UnitedHealthcare’s goal is to continue to help improve the overall experience for your patients and our members.
Contact your UnitedHealthcare representative with any questions on the CAHPS/HOS surveys.