UnitedHealthcare Provider Portal Resources

You can access patient- and practice-specific information 24/7 that helps you complete tasks, get updates to claims, reconsiderations and appeals, submit prior authorization requests and check eligibility — all at no cost — without having to pick up the phone.

The UnitedHealthcare Provider Portal digital guide shows you everything you can do in the portal with links to the tasks you’d like to complete.   

How do I log in to the portal?

Click the blue Sign In button at the top right of this page.

How do I register for the portal?

Register here for portal access or view our Access and New Registration guide for step-by-step instructions.

What can I do in the UnitedHealthcare Provider Portal?

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Use the Eligibility feature to:

  • View care plans
  • Review benefit information (copays, coinsurance, deductible amounts)
  • Check referral requirements
  • Get a digital copy of member ID cards 

Learn more in our Eligibility and Benefits Interactive Guide

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Use Claims & Payments to:

  • Get an estimate using Claim Estimator to help pre-determine patient benefits, allowable service bundling and claim financials
  • Submit, look up and take action on claims online
  • Search, view and/or print provider remittance advice (PRA) documents
  • Find contracted rates within Fee Schedule Lookup

Learn more by viewing the following resources:

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Use the Prior Authorization and Notification tool to:

  • Check prior authorization requirements
  • Submit new medical prior authorizations and inpatient admission notifications
  • Check the status of a request
  • Make request updates (e.g., uploading required clinical documentation)

Learn more in our Prior Authorization and Notification guide.

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Use the Referrals tool to:

  • Find referral requirements
  • Submit referral requests
  • See the status of referral requests

Learn more in our Referrals Interactive User Guide.

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Use PreCheck MyScript® to:

  • Check current prescription coverage and price in real time
  • Get information on lower-cost prescription alternatives
  • See which prescriptions need prior authorization, or are non-covered or non-preferred
  • Run a pharmacy trial claim (made easier because it’s integrated directly with your EMR)

Learn more in one of the following resources:

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Use Communication Preferences to make updates to:

  • Document Delivery Settings (who receives which Document Library emails)
  • Provider News Notifications
  • TrackIt Notifications

Learn more in our Profile & Settings Overview guide.

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Use My Practice Profile to:

  • View, verify and attest to your demographic information
  • Make changes to current information

Learn more in our My Practice Profile interactive guide.

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Use TrackIt to tackle a variety of tasks, such as:

  • View activity on all record types (e.g., prior authorizations, referrals, Smart Edits reconsiderations and appeals)
  • Add information to a claim
  • Find and access documents
  • Set email preferences and use filters to view your own work and monitor your team’s work

Learn more about Trackit.

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Use Document Library to:

  • View and print your documents
  • Assign, manage and comment on documents using Teams View
  • Download provider remittance advice (PRAs) for up to 24 months
  • Search any 90-day period, for up to 2 years, using Advanced Search
  • Manage multiple documents at one through Bulk Action

Learn more in our Document Library and Document Library Teams View interactive guides.

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Use Onboard Pro to: 

  • Submit requests for participation with the UnitedHealthcare Network
  • Add new health care professionals to your tax ID number (TIN) and group contract

Learn more in one of the following resources:

Want to learn more about our tools at your own pace?

Our training and education page organizes tools by task, so you can learn to use our portal tools when it fits in your schedule. 

Check out these other resources that make it easier to work with us:

  • Payment tools
  • Clinical tools 
  • Documents and Reporting