Keep your practice data up-to-date in our network provider directories
As of Jan. 1, 2022, health care professionals who are contracted with UnitedHealthcare are required to verify the accuracy of their demographic information every 90 days. Use the following methods below to verify and/or submit any new demographic information.
CAQH is a multi-payer solution that allows you to update your profile in real time and have instant access to directory services and more.
Having accurate data helps connect you with members searching for a health care professional. That’s why it’s important that your practice data and demographic information is always up-to-date.
Topics to review and verify
Here’s the type of information you’ll need to review as you’re verifying your practice data:
A provider joins/leaves your practice or changes practice location
Practice/health care professional email
Accepting new patients’ status
Certifications, affiliations and licenses
Areas of expertise
If you've included additional details about your practice, UnitedHealthcare will also share those details within the provider directory. Additional information can help you to connect you with patients. This can include:
Affiliated group name
Office hours and website
Received cultural competency training
Medical interpreter services and languages spoken
During your review
The details make a difference When you attest to your practice data, adding details like a suite, building number, hours of operation or telehealth services can help members identify where you are and the additional services you provide.
Confirm all addresses you’re listed under, including suite or building number Please list health care professionals at the practice locations only if a patient can currently schedule an appointment with the health care professionals at the location. Health care professionals should not be included in the data verification/attestation process if a patient cannot schedule an appointment with the health care professional at the location.
Help ensureyour specialty is listed and accurately credentialed in our system When you don’t tell us what your specialties are, you may miss out on an opportunity to provide quality care for members in your area.
Inform us of education updates If you’ve completed additional education, obtained new certifications, or completed appropriate credentialing, let us know so we can list your hard work in our provider directories. This can include additional schooling and certifications. Updating your new information is simple and only requires a few clicks.
Practice/health care professional email Please ensure that the email address currently listed belongs to the correct person to respond to inquiries.