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Administrative Guides and Manuals

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New! 2018 UnitedHealthcare Administrative Guide - Now Available Online or as PDF Download

View Online Version

The UnitedHealthcare Administrative Guide is the comprehensive guide for Commercial and Medicare Advantage plans. Refer to it for topics such as prior authorization, processing claims and protocol information, as well as UnitedHealthcare contact information and other resources for care providers.

The other guides and supplements linked to from this page provide information specific to the type of plans they cover. Please keep in mind that supplements are intended to be used in conjunction with the related UnitedHealthcare Administrative Guides.

If you need an older version of an Administrative Guide or Care Provider Manual, please contact your Provider Advocate. To find the contact information for your Provider Advocate, go to Find a Network Contact and then select your state.

2018 UnitedHealthcare Administrative Guide

2018 Empire Plan Administrative Guides

Community Plan Care Provider Manuals

2017 UnitedHealthcare Administrative Guides

Other Guides, Supplements and Appendices