The 2023 Administrative Guide for Commercial, Medicare Advantage and DSNP is applicable to all states except North Carolina.
The following links provide information including, but not limited to, prior authorization, processing claims, protocol, contact information and resources.
If you need an older version of an Administrative Guide or Care Provider Manual, please contact your Provider Advocate. To find the contact information for your Provider Advocate, go to Find a Network Contact, and then select your state.