The following links provide information including, but not limited to, prior authorization, processing claims, protocol, contact information and resources.
If you need an older version of an Administrative Guide or Care Provider Manual, please contact your Provider Advocate. To find the contact information for your Provider Advocate, go to Find a Network Contact, and then select your state.
2018
2017
- 2017 UnitedHealthcare Administrative Guide for Commercial and Medicare Advantage Including UnitedHealthcare West Fee-for-Service
- 2017 UnitedHealthcare West Capitated Administrative Guide for Commercial and Medicare Advantage
- 2017 Preferred Care Partners Care Provider Manual
- 2017 Medica Healthcare Care Provider Manual
2018 Empire Plan Administrative Guides
Other
- Medicare Advantage Regulatory Requirements Appendix (must be signed in to view)