News
UnitedHealthcare news includes updates for care providers, practice managers, facilities and hospitals.
COVID-19 Resources
- For the latest news and guidance on the virus, visit cdc.gov/coronavirus.
- For UnitedHealthcare COVID-19 resources for providers, visit UHCprovider.com/COVID19.
- For important information from UnitedHealthcare on COVID-19, visit UHC.com.
Network Bulletin
Explore the Network Bulletin for monthly updates on protocol and policy changes, administrative information, and more.
These updates are for our Medicare Advantage, Medicaid, and Individual and Group Market plans. You'll see updates for Pharmacy, Medical Policy, Reimbursement and Prior Authorization.
Featured News
The Empire Plan Expands Use of UnitedHealthcare Network
Last Update: October 28, 2020
Commercial
The Empire Plan members have nationwide network access, starting Jan. 1, 2021.
A Word of Thanks from Dr. Richard Migliori
Last Update: October 15, 2020
Commercial | Community Plan | Exchange Plans | Medicare Advantage
Chief Medical Officer Dr. Richard Migliori delivers gratitude and support for you during the flu season.
New Prior Authorization and Notification Enhancements
Last Update: October 15, 2020
Commercial | Community Plan | Exchange Plans | Medicare Advantage
You can do more with the self-service Prior Authorization and Notification tool.
Exchange Plan Expansion
Last Update: October 15, 2020
Exchange Plans
UnitedHealthcare Exchange Plans are entering or expanding in eight states in 2021.
Somatus: Our New Partner in Kidney Care
Last Update: October 15, 2020
Commercial
Somatus is available to help your patients who have long-term kidney disease
UnitedHealthcare Community Plan Expanding Dual Special Needs Program – UnitedHealthcare Dual Complete
Last Update: October 15, 2020
Community Plan | Medicare Advantage
On Jan. 1, 2021, UnitedHealthcare will begin serving eligible members in a Dual Special Needs Plan (DSNP) – known as United Healthcare Dual Complete, a Medicare Advantage plan – in over 80 new counties across the United States.
Latest Care Provider News
- 10.15.2020 - Digital Notification of Pregnancy, Now Available in Link
- 09.17.2020 - Clarification: Prior Authorization and Site of Service Review
- 09.17.2020 - Digital Self-Service Tools Designed to Help You
- 09.16.2020 - Avoid Denial of National Drug Code (NDC) Claims
- 09.16.2020 - Questions on a Claim Denial? Coding Corner Can Help
- 09.16.2020 - New Transportation Vendor for Nebraska Community Plan
- 08.14.2020 - Medical Policy Documentation Requirement Updates
- 08.13.2020 - National Immunization Awareness Month
- 08.13.2020 - Self-paced Special Needs Plan Model of Care Training
- 08.13.2020 - What’s New With CLIA Smart Edits?
- 08.13.2020 - UnitedHealth Premium® Designations Becoming Effective
- 07.24.2020 - Don’t Get Locked Out of Link - Prepare for Security Change by Aug. 18
- 07.17.2020 - Avoid Billing Issues – Laboratory Services
- 07.17.2020 - Advancing Health Equity Education
- 07.17.2020 - Avoid Appeals for Some Radiology Claims
- 07.17.2020 - HOS Survey – Coming Soon
- 07.17.2020 - State Care Provider Manual Updates
- 07.13.2020 - Peer Comparison Reports Available
- 07.08.2020 - Provider Administered Drugs – Site of Care: Ocrevus® (Ocrelizumab)
- 06.26.2020 - Interoperability Protocol Clarification
- 06.22.2020 - Helping You Coordinate Patient Care
- 06.22.2020 - Member Rights and Responsibilities
- 06.16.2020 - Prior Authorization Online Submission Enhancements
- 06.16.2020 - Billing for Off-label or Unproven Indication
- 06.16.2020 - Exceeding Maximum Dosage Billing Issues
- 06.07.2020 - Policy, Protocol and Program Delays
- 06.07.2020 - TrackIt – Manage Your Claims Requests
- 05.07.2020 - UnitedHealth Group Provides Over $1.5 Billion of Additional Support in Response to COVID-19 Challenges
- 03.26.2020 - Network Bulletin Articles & The Empire Plan - March 2020
- 03.10.2020 - Network Bulletin Articles & The Empire Plan - February 2020
- 03.09.2020 - Care Provider Training: Cancer Therapy Pathways Program
- 03.05.2020 - New York Empire Plan Network News - February 2020
- 03.01.2020 - New Claim Test Code Submission Requirement Coming for Free Standing and Hospital Lab Care Providers
- 02.06.2020 - Important Update: Grace Period Now in Place for OptumRx Home Delivery Pharmacy Controlled Substance e-Prescription Requirement
- 01.23.2020 - Network Bulletin Articles & The Empire Plan - January 2020
- 01.22.2020 - CAHPS/HOS Best Practices
- 01.08.2020 - UHCCareConnect on Link: Clinical Profile Is Now Available for UnitedHealthcare Medicare Advantage Plan Members
- 01.07.2020 - Empire Plan Network Copayment Guide & Flexible Formularies - January 2020
- 01.03.2020 - Legal Notice: Texas Physicians and Care Providers
- 12.11.2019 - More UnitedHealthcare Fax Numbers Being Retired on Jan. 1, 2020
- 12.04.2019 - Backup Postcard Notification for Some Paperless Letters
- 12.04.2019 - Around The Clock Home Health Care Termination – Effective Dec. 16, 2019
- 10.28.2019 - Empire Plan/Network Bulletin Monthly Review - October 2019
- 10.24.2019 - Electronic Payments & Statements (EPS) Is Becoming Optum Pay
- 10.17.2019 - Optum ID Required for AARP® Provider Online Tool Website
- 09.23.2019 - Empire Plan Network News - September 2019
- 09.23.2019 - Empire Plan/Network Bulletin Monthly Review - September 2019
- 08.19.2019 - Empire Plan/Network Bulletin Monthly Review - August 2019
- 07.31.2019 - Empire Plan/Network Bulletin Monthly Review - July 2019
- 07.29.2019 - Enrolled in EFT for UnitedHealthcare West? Get your payment packages online!
- 05.28.2019 - Empire Plan Copayment Guide - June 2019
- 05.28.2019 - Empire Plan Network News - May 2019
- 04.05.2019 - Is Your Contact Information Up to Date?
- 04.02.2019 - Empire Plan Network News - February 2019
- 03.29.2019 - New Jersey Out-of-Network Provider Notice
- 03.13.2019 - Congrats to the Go Paperless sweepstakes winners!
- 03.08.2019 - Alabama Tornadoes Update
- 03.04.2019 - My Practice Profile Enhancements - View and Attest to Demographic Data for All Groups Associated with Your Tax ID Number
- 02.13.2019 - Alpha Agonist Use in Pediatric Members - Drug Utilization Review Newsletter - UnitedHealthcare Community Plan (Limited Availability)
- 01.15.2019 - Empire Plan Network Copayment Guide & Flexible Formularies - January 2019
- 01.15.2019 - Empire Plan Network News - December 2018
Medical Policy Update Bulletins - UnitedHealthcare Commercial
08/01/2020 – UnitedHealthcare Commercial Medical Policy Update Bulletin: August 2020
Last Published 08.01.2020
This bulletin provides complete details on recently approved, revised, and/or retired UnitedHealthcare Commercial Medical Policies, Medical Benefit Drug Policies, Coverage Determination Guidelines (CDG), and/or Utilization Review Guidelines (URG).
09/01/2020 – UnitedHealthcare Commercial Medical Policy Update Bulletin: September 2020
Last Published 09.01.2020
This bulletin provides complete details on recently approved, revised, and/or retired UnitedHealthcare Commercial Medical Policies, Medical Benefit Drug Policies, Coverage Determination Guidelines (CDG), and/or Utilization Review Guidelines (URG).
10/01/2020 – UnitedHealthcare Commercial Medical Policy Update Bulletin: October 2020
Last Published 10.01.2020
This bulletin provides complete details on recently approved, revised, and/or retired UnitedHealthcare Commercial Medical Policies, Medical Benefit Drug Policies, Coverage Determination Guidelines (CDG), and/or Utilization Review Guidelines (URG).
UnitedHealthcare Commercial Medical Policy Update Bulletin Archive
Last Published 10.01.2020
This document is a listing of MPUBs published in 2019 and 2018.
Specialty Medical Injectables Update Bulletin
06/01/2020 - UnitedHealthcare Specialty Medical Injectable Drug Program Update Bulletin: June 2020
Last Published 06.01.2020
Specialty medical injectables update bulletin UnitedHealthcare Specialty Medical Injectable Drug Program Updates
07/01/2020 - UnitedHealthcare Specialty Medical Injectable Drug Program Update Bulletin: July 2020
Last Published 07.01.2020
Review the following tables to determine changes to our specialty medical injectable drug programs.
08/01/2020 - UnitedHealthcare Specialty Medical Injectable Drug Program Update Bulletin: August 2020
Last Published 08.01.2020
Monthly UnitedHealthcare specialty medical injectable drug program updates
09/01/2020 - UnitedHealthcare Specialty Medical Injectable Drug Program Update Bulletin: September 2020
Last Published 09.01.2020
Monthly UnitedHealthcare specialty medical injectable drug program updates.
10/01/2020 - UnitedHealthcare Specialty Medical Injectable Drug Program Update Bulletin: October 2020
Last Published 10.15.2020
Monthly UnitedHealthcare specialty medical injectable drug program updates