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Frequently requested contacts

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Members Myuhc.com
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Pharmacy

UnitedHealthcare commercial and UnitedHealthcare Medicare Advantage plans
800-711-4555

OptumRx fax (non-specialty medications)
800-527-0531

OptumRx fax (specialty medications)
800-853-3844

24/7 behavioral health and substance use support line 855-780-5955
Technical support

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providertechsupport@uhc.com
866-842-3278, option 1

Electronic Data Interchange (EDI)
For Electronic Data Interchange (EDI) inquiries, complete automated transaction support form or email supportedi@uhc.com

Community Plan EDI support
ac_edi_ops@uhc.com
800-210-8315

API Support
General API support APIconsultant@uhc.com
API Extended X12 support supportedi@uhc.com

Contact technical support

Payment assistance Optum Pay
Sign in or learn how to enroll
UnitedHealthcare Premium® Program designation Contact Premium® Program
Clinical assistance 866-889-8054

General provider assistance

877-842-3210

For dental, vision, behavioral and physical health providers

Behavioral Health

Visit Optum Provider Express or 877-614-0484

Dental

Visit UHCDental.com or
800-822-5353

Vision

UnitedHealthcare
March Vision Care 877-627-2456
Spectera 800-638-3120

Physical health

800-873-4575 or 866-427-6845

State-specific health plan and network support

Select your state to find information, service and support.

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Provider Relations Physician and Hospital Advocate Team
southeastPRteam@uhc.com

Network Management
UnitedHealthcare UHN AL
P.O. Box 740371
Atlanta, GA 30374

Health plan support
All Savers® Health Plan
800-291-2634

Individual Exchange plans
888-478-4760

Medicare Advantage and Community Plan
800-600-9007

Network Management
5757 Plaza Drive
Cypress, CA 90630

Health plan support
All Savers® Health Plan
800-291-2634

Provider Relations Physician and Hospital Advocate Team
westprteam@uhc.com

Network Management
Phoenix
1 East Washington St.
Suite 1700
Phoenix, AZ 85004

Tucson
6245 E. Broadway Blvd.
Suite 600
Tucson, AZ 85711

UnitedHealthcare Community Plan
1 East Washington
Suite 900
Phoenix, AZ 85004

Claims & medical records
P.O. Box 5290
Kingston, NY 12402-5290

Behavioral health
P.O. Box 30760
Salt Lake City, UT 84130-0760

ACC/DD/Dual Complete
800-445-1638

Dual Complete® (HMO D-SNP)
Attn: Provider claim disputes
P.O. Box 31364
Salt Lake City, UT 84131-0364

General claim disputes
P.O. Box 31364
Salt Lake City, UT 84131-0364

HMO-SNP Part D only
Attn: CA124-0197
P.O. Box 61063
Cypress, CA 90630

Health plan support
All Savers® Health Plan
800-291-2634

Individual Exchange plans
888-478-4760

Medicare Advantage Plans
800-746-7405

Community plan
800-445-1638

Provider Relations Physician and Hospital Advocate Team
southeastPRteam@uhc.com

Network Management
1401 West Capitol Ave.
Suite #375
Little Rock, AR 72201
Fax: 615-372-3564

Health plan support
All Savers® Health Plan
800-291-2634

Medicare Advantage and Community Plan
800-600-9007

Provider Relations Physician and Hospital Advocate Team
westprteam@uhc.com

Northern Network Management
2300 Clayton Road
Concord CA 94520

Southern Network Management
5757 Plaza Drive
Cypress CA 90630

Health plan support
Medicare Advantage Plans
800-542-8789

SignatureValue® Health Plan
800-542-8789

Community Plan of California, Inc.
866-270-5785

San Diego County
4365 Executive Drive
Suite 500
San Diego, CA 92121

Sacramento County
8880 Call Center Drive
Suite 300
Sacramento, CA 95826

Claims & Medical Records
P.O. Box 30884
Salt Lake City, UT 84130-0884

Disputes 
P.O. Box 31364
Salt Lake City, UT 84131

Member Grievance & Appeals:
P.O. Box 31364
Salt Lake City, UT 84131-0364

Provider Relations Physician and Hospital Advocate Team
westprteam@uhc.com

Network Management
6465 S. Greenwood Plaza Blvd.
Suite 300
Centennial, CO 80111

Health plan support
Medicare Advantage and Community Plan
888-866-8297

Provider Relations Physician and Hospital Advocate Team
northeastprteam@uhc.com

Network Management
185 Asylum St.
Mail Route CT039-10A
Hartford, CT 06103

Health plan support
All Savers® Health Plan
800-291-2634

Medicare Advantage and Community Plan
800-600-9007

UnitedHealthcare Oxford Health Plan
800-666-1353

Provider Relations Physician and Hospital Advocate Team
northeastprteam@uhc.com

Network management
uhc-network-de@uhc.com

1818 Market St.
Suite 1900
Philadelphia, PA 19103

Health plan support
All Savers® Health Plan
800-291-2634

Medicare Advantage and Community Plan
800-600-9007

Provider Relations Physician and Hospital Advocate Team
northeastprteam@uhc.com

Network Management
10175 Little Patuxent Parkway
Suite 600
Columbia, MD 21044

Health plan support
Medicare Advantage and Community Plan
800-600-9007

Provider Relations Physician and Hospital Advocate Team
southeastPRteam@uhc.com

Jacksonville
10151 Deerwood Park
Bldg. 100, Suite 420
Jacksonville, FL 32256

Orlando
495 North Keller Road #200
Maitland, FL 32751

South Florida
3100 SW 145th Ave.
Miramar, FL 33027

Tampa
3000 Bayport Drive
Suite 1170
Tampa, Florida 33607

Preferred Care Partners and Preferred Care Network
pcp-NetworkManagementServices@uhcsouthflorida.com

Miami
9100 S. Dadeland Blvd.
Suite 1250
Miami, FL 33156
877-670-8432

Health plan support
All Savers® Health Plan
800-291-2634

Individual Exchange plans
888-478-4760

Medicare Advantage and Community Plan
800-600-9007

Provider Relations Physician and Hospital Advocate Team
SoutheastPRteam@uhc.com

Facility Contracting
GANetworkOPS_fax-anc@uhc.com

Physician Contracting
NetworkHelp@uhc.com

UnitedHealthcare Community Plan of Georgia (Medicaid)
GANetwork_Physician@uhc.com

Optum Behavioral Health
https://www.providerexpress.com/content/ope-provexpr/us/en/our-network.html

Optum Physical Health/Alternative Medicine (Acupuncture, Massage Therapy, Chiro, Naturopaths, etc.)
www.myoptumhealthphysicalhealth.com

Health Plan Support
UnitedHealthcare
2100 Riveredge Pkwy.
Atlanta, GA 30328

All Savers® Health Plan
800-291-2634

Individual Exchange plans
888-478-4760

Medicare Advantage and Community Plan
800-600-9007

Provider Relations Physician and Hospital Advocate Team
westprteam@uhc.com

Network Management
1132 Bishop St.
Suite 400
Honolulu, HI 96813

Health plan support
Medicare Advantage and Community Plan
888-980-8728
Prior authorization fax: 800-267-8328
Behavioral health prior authorization fax: 877-840-5581

Claims
UnitedHealthcare Community Plan
Quest Integration
P.O.Box 31365
Salt Lake City, UT 84131-0365
Payer ID#: 87726 (EDI Claims Submission)

Claims
Optum
P.O. Box 30757
Salt Lake City, UT 84130-0757
Payer ID#: 87726 (EDI claims submission)

Pharmacy
Prior uthorization: 800-310-6826
Prior authorization fax: 866-940-7328
Help desk: 800-797-9791
Bioscrip-specialty drug: 800-584-0265

Provider Relations Physician and Hospital Advocate Team
westprteam@uhc.com

Network Management
322 East Front St
Suite 400
Boise, ID 83702

Health plan support
All Savers® Health Plan
800-291-2634

Medicare Advantage and Community Plan
800-600-9007

Provider Relations Physician and Hospital Advocate Team
centralPRteam@uhc.com

Network Management
200 E Randolph St
Suite 5300
Chicago, IL 60601-6602
312-453-7055

Health plan support
All Savers® Health Plan
800-291-2634

Individual Exchange plans
888-478-4760

Medicare Advantage and Community Plan
800-600-9007

Provider Relations Physician and Hospital Advocate Team
centralPRteam@uhc.com

Network Management
Northwest - managed by Illinois Network Management
200 E Randolph St.
Ste 5300
Chicago, IL 60601
312-453-7055
Fax: 888-235-4376

Indianapolis, Fort Wayne, Southeast and Southwest
7440 Woodland Drive
Dept. 100
Indianapolis, IN 46278

Health plan support
All Savers® Health Plan
800-291-2634

Medicare Advantage and Community Plan
800-600-9007

Provider Relations Physician and Hospital Advocate Team
centralPRteam@uhc.com

Network Management
Western Iowa counties Pottawattamie, Harrison and Mills - managed by Nebraska Network Management
2717 North 118th St.
Omaha, NE 68164
800-284-0626

Iowa/Quad Cities
1089 Jordan Creek Parkway
West Des Moines, IA 50266
800-669-1830

Health plan Support
All Savers® Health Plan
800-291-2634

Medicare Advantage and Community Plan
888-650-3462

Provider Relations Physician and Hospital Advocate Team
centralPRteam@uhc.com

Network Management
ks.net.mgmt@uhc.com
6860 West 115th St.
Overland Park, KS 66211
866-612-4259

Health plan support
All Savers® Health Plan
800-291-2634

Medicare Advantage and Community Plan
877-542-9235

Provider Relations Physician and Hospital Advocate Team
centralPRteam@uhc.com

Network Management
Lexington
230 Lexington Green Circle
Suite 400
Lexington, KY 40503
800-495-5285
Fax: 859-825-6173

Louisville
9100 Shelbyville Road
Louisville, KY 40222
800-307-4959

Northern and Grant
400 E. Business Way
Cincinnati, OH 45241

Northeast
5900 Parkwood Place 5th floor
Dublin, OH 43016
800-328-8835

Health plan support
All Savers® Health Plan
800-291-2634

Medicare Advantage and Community Plan
800-600-9007

Provider Relations Physician and Hospital Advocate Team
southeastPRteam@uhc.com

Network Management
3838 N. Causeway Blvd.
Suite 2600
Metairie, LA 70001
Fax: 504-849-3551

Health plan support
All Savers® Health Plan
800-291-2634

Individual Exchange plans
888-478-4760

Medicare Advantage Plans
866-263-0627

Community Plan
866-675-1607

Provider Relations Physician and Hospital Advocate Team
northeastprteam@uhc.com

Network Management
950 Winter St.
Suite 3800
Waltham, MA 02451

Health plan support
Medicare Advantage and Community Plan
800-600-9007

Provider Relations Physician and Hospital Advocate Team
northeastprteam@uhc.com

Network Management
10175 Little Patuxent Parkway
Suite 600
Columbia, MD 21044

Health plan support
Individual Exchange plans
888-478-4760

Provider Relations Physician and Hospital Advocate Team
northeastprteam@uhc.com

Network Management
950 Winter St.
Suite 1700
Waltham, MA 02451

Health plan support
All Savers® Health Plan
800-291-2634

Medicare Advantage and Community Plan
800-600-9007

Provider Relations Physician and Hospital Advocate Team
centralPRteam@uhc.com

Network Management
Detroit, Eastern, Western and Northern and Upper
26957 Northwestern Highway
Suite 400
Southfield, MI 48034
877-842-3210

Health plan support
All Savers® Health Plan
800-291-2634

Individual Exchange plans
888-478-4760

Medicare Advantage and Community Plan
800-903-5253

Provider Relations Physician and Hospital Advocate Team
centralPRteam@uhc.com

Network Management
mn_contracting@uhc.com
12700 Whitewater Drive
MN022-0610
Minnetonka, MN 55343

Provider Relations Physician and Hospital Advocate Team
southeastPRteam@uhc.com

Network Management
795 Woodland Pkwy
Suite 301
Ridgeland, MS 39157
Fax: 601-718-6584

Health plan support
All Savers® Health Plan
800-291-2634

Medicare Advantage and Community Plan
877-743-8734

Provider Relations Physician and Hospital Advocate Team
centralPRteam@uhc.com

Network Management
mo_network_mgmt@uhc.com
13655 Riverport Drive
Maryland Heights, MO 63043

Health plan support
All Savers® Health Plan
800-291-2634

Medicare Advantage and Community Plan
800-600-9007

Provider Relations Physician and Hospital Advocate Team
westprteam@uhc.com

Network Management
1111 Third Ave.
Suite 1100
Seattle, WA 98101

Health plan support
Medicare Advantage and Community Plan
800-600-9007

Provider Relations Physician and Hospital Advocate Team
centralPRteam@uhc.com

Network Management
2717 North 118th St.
Suite 300
Omaha, NE 68164
800-284-0626

Health plan support
All Savers® Health Plan
800-291-2634

Medicare Advantage and Community Plan
866-331-2243

Provider Relations Physician and Hospital Advocate Team
westprteam@uhc.com

Network Management
2720 North Tenaya Way
Las Vegas, NV 89128

Health plan support
All Savers® Health Plan
800-291-2634

Medicare Advantage and Community Plan
888-866-8297

Provider Relations Physician and Hospital Advocate Team
northeastprteam@uhc.com

Network Management
950 Winter St.
Suite 1700
Waltham, MA 02451

Health plan support
Medicare Advantage and Community Plan
800-600-9007

Provider Relations Physician and Hospital Advocate Team
northeastprteam@uhc.com

Network Management
170 Wood Ave. South
3rd Floor
Iselin, NJ 08830

Health plan support
All Savers® Health Plan
800-291-2634

Medicare Advantage and Community Plan
888-362-3368

UnitedHealthcare Oxford health plans
800-666-1353

Provider Relations Physician and Hospital Advocate Team
westprteam@uhc.com

Network Management
8220 San Pedro Drive NE
Suite 300
Albuquerque, NM 87113

Health plan support
All Savers® Health Plan
800-291-2634

Medicare Advantage and Community Plan
888-702-2202

Provider Relations Physician and Hospital Advocate Team
northeastprteam@uhc.com

Network Management
Albany
13 Cornell Road
2nd Floor
Latham, NY 12110

Upstate
2425 James St.
Syracuse, NY 13206

NYS Empire Plan
P.O. Box 2300
Kingston, NY 12401
Phone: 877-7NYSHIP

Long Island and metro
1 Penn Plaza
8th Floor
New York, NY 10119

Health plan support
Medicare Advantage and Community Plan
888-362-3368

UnitedHealthcare Oxford health plans
800-666-1353

Provider Relations Physician and Hospital Advocate Team
SoutheastPRteam@uhc.com

Facility Contracting
sacopsteam@uhc.com

Physician Contracting
NetworkHelp@uhc.com

UnitedHealthcare Community Plan of North Carolina (Medicaid)
Carolinas_Physician_Contracting@uhc.com

Optum Behavioral Health
NC_Net_Mgmt@Optum.com

Optum Physical Health/Alternative Medicine (Acupuncture, Massage Therapy, Chiro, Naturopaths, etc.)
www.myoptumhealthphysicalhealth.com

Health Plan Support
UnitedHealthcare Community Plan of North Carolina (Medicaid)
3803 N. Elm St.
Greensboro, NC 27459
800-638-3302
Fax:  855-253-3236
Carolinas_Physician_Contracting@uhc.com

All Savers® Health Plan
800-291-2634

Individual Exchange plans
888-478-4760

Medicare Advantage
800-600-9007

Provider Relations Physician and Hospital Advocate Team
centralPRteam@uhc.com

Network Management
nd_contracting@uhc.com

12700 Whitewater Drive
MN022-0610
Minnetonka, MN 55343

Provider Relations Physician and Hospital Advocate Team
centralPRteam@uhc.com

Network Management
Cleveland
1001 Lakeside Ave.
Cleveland, OH 44114

Dayton and Cincinnati
400 E. Business Way,
Cincinnati, OH 45241

Columbus
5900 Parkwood Place
Fifth Floor
Dublin, OH 430162
614-410-7038

Health plan support
All Savers® Health Plan
800-291-2634

Medicare Advantage and Community Plan
800-600-9007

Provider Relations Physician and Hospital Advocate Team
centralPRteam@uhc.com

Network Management
5800 Granite Parkway
Suite 700
Plano, TX 75024

Health plan support
All Savers® Health Plan
800-291-2634

Individual Exchange plans
888-478-4760

Medicare Advantage and Community Plan
800-600-9007

SignatureValue® Health Plan
877-847-2862

Provider Relations Physician and Hospital Advocate Team
westprteam@uhc.com

Network Management
5 Centerpointe Drive
Suite 600 Lake
Oswego, OR 97035

Health plan support
All Savers® Health Plan
800-291-2634

Medicare Advantage and Community Plan
800-600-9007

SignatureValue® Health Plan
800-920-9202

Provider Relations Physician and Hospital Advocate Team
northeastprteam@uhc.com

Network Management
West: uhc-network-wpa@uhc.com
East: uhc-network-epa@uhc.com

Pittsburgh west
2 Allegheny Center
Suite 600
Pittsburgh, PA 15212

Philadelphia east
818 Market St.
Suite 1900
Philadelphia, PA 19103

Health plan support
All Savers® Health Plan
800-291-2634

Medicare Advantage and Community Plan
800-600-9007

Provider Relations Physician and Hospital Advocate Team
northeastprteam@uhc.com

Network Management
Networkhelp@uhc.com

475 Kilvert St.
Suite 310
Warwick, RI 02886

Health plan support
All Savers® Health Plan
800-291-2634

Provider Relations Physician and Hospital Advocate Team
SoutheastPRteam@uhc.com

Facility Contracting
Kim_G_Lewis@uhc.com

Physician Contracting
NetworkHelp@uhc.com

Optum Behavioral Health
https://www.providerexpress.com/content/ope-provexpr/us/en/our-network.html

Optum Physical Health/Alternative Medicine (Acupuncture, Massage Therapy, Chiro, Naturopaths, etc.)
www.myoptumhealthphysicalhealth.com

Health Plan Support
UnitedHealthcare
107 Westpark Blvd.
Suite 110
Columbia, SC 29210

All Savers® Health Plan
800-291-2634

Medicare Advantage and Community Plan
800-600-9007

Provider Relations Physician and Hospital Advocate Team
centralPRteam@uhc.com

Network Management
sd_contracting@uhc.com

12700 Whitewater Drive
MN022-0610
Minnetonka, MN 55343

 

Provider Relations Physician and Hospital Advocate Team
southeastPRteam@uhc.com

Network Management
Middle
10 Cadillac Drive
Suite 200
Brentwood, TN 37027
Fax: 615-372-3564

Southeast
1208 Pointe Centre Drive
Suite 230
Chattanooga, TN 37421

Tri-Cities
2033 Meadowview Lane
#300
Kingsport, TN 37660

Memphis
3175 Lenox Park Blvd.
Memphis, TN 38115

Health plan support
All Savers® Health Plan
800-291-2634

Individual Exchange plans
888-478-4760

Medicare Advantage and Community Plan
800-690-1606

Provider Relations Physician and Hospital Advocate Team
centralPRteam@uhc.com

Network Management
Austin, Houston & San Antonio
2000 West Loop South
Suite 900
Houston, TX 77027

Dallas, East, West & North Texas
1311 W. President George Bush Highway
Suite 100
Richardson, TX 75080
214-273-4502

Health plan support
All Savers® Health Plan
800-291-2634

Individual Exchange plans
888-478-4760

Medicare Advantage and Community Plan
888-887-9003

SignatureValue® Health Plan
877-847-2862

Provider Relations Physician and Hospital Advocate Team
westprteam@uhc.com

Network Management
2525 Lake Park Blvd.
Salt Lake City, UT 84120

Health plan support
Medicare Advantage and Community Plan
800-600-9007

All Savers® Health Plan
800-291-2634

Provider Relations Physician and Hospital Advocate Team
northeastprteam@uhc.com

Network Management
950 Winter St.
Suite 1700
Waltham, MA 02451

Health plan support
Medicare Advantage and Community Plan
800-600-9007

Provider Relations Physician and Hospital Advocate Team
northeastprteam@uhc.com

Network Management
12018 Sunrise Valley Drive
Suite 100
Reston, VA 20191

Health plan support
All Savers® Health Plan
800-291-2634

Individual Exchange plans
888-478-4760

Medicare Advantage and Community Plan
800-600-9007

Provider Relations Physician and Hospital Advocate Team
westprteam@uhc.com

Network Management
1111 Third Ave.
Suite 1100
Seattle, WA 98101

Health plan support
All Savers® Health Plan
800-291-2634

Individual Exchange plans
888-478-4760

Medicare Advantage and Community Plan
800-600-9007

SignatureValue® Health Plan
800-213-7356

Provider Relations Physician and Hospital Advocate Team
northeastprteam@uhc.com

Network Management
12018 Sunrise Valley Drive
Suite 100
Reston, VA 20191

Health plan support
Medicare Advantage and Community Plan
800-600-9007

Provider Relations Physician and Hospital Advocate Team
centralPRteam@uhc.com

Network Management
Milwaukee (NE & SE WI)
125 South 84th St.
Milwaukee, WI 53214

Health plan support
All Savers® Health Plan
800-291-2634

Medicare Advantage and Community Plan
877-651-6677

Provider Relations Physician and Hospital Advocate Team
westprteam@uhc.com

Network Management
6465 Greenwood Plaza Blvd.
Suite 300
Centennial, CO 80111

Health plan support
All Savers® Health Plan
800-291-2634

Medicare Advantage and Community Plan
800-600-9007

Network Management
Puerto Rico Network Management
9700 Health Care Lane,
Minnetonka, MN 55343
800-842-3585

Network Management
9700 Health Care Lane
Minnetonka, MN
800-842-3585

Health plan support
All Savers® Health Plan
800-291-2634

Medicare Advantage and Community Plan
800-600-9007