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Frequently requested contacts
| I'm looking for.... | Contact us |
|---|---|
| Members | Myuhc.com |
| Find a doctor | uhc.com/find-a-doctor |
| Join our network | UHCprovider.com/join |
| Pharmacy | UnitedHealthcare commercial and UnitedHealthcare Medicare Advantage plans OptumRx fax (non-specialty medications) OptumRx fax (specialty medications) |
| 24/7 behavioral health and substance use support line | 877-614-0484 |
| Technical support for providers and staff | Our tools are supported using Microsoft Edge, Chrome and Safari. Electronic Data Interchange (EDI) Community Plan EDI support API Support |
| Payment assistance | Optum Pay Sign in or learn how to enroll |
| UnitedHealthcare Premium® Program designation | UnitedHealthPremium.uhc.com |
| Clinical assistance | 866-889-8054 |
General provider assistance |
877-842-3210 |
For dental, vision, behavioral and physical health providers
Behavioral Health
Visit Optum Provider Express or 877-614-0484
Dental
Visit UHCDental.com or
800-822-5353
Vision
Visit UnitedHealthcare March Vision Care or 877-627-2456
Spectera 800-638-3120
Physical health
Visit Optum Physical Health or 800-873-4575 or 866-427-6845
State-specific health plan and network support
Select your state to find information, service and support.
Provider Relations Physician and Hospital Advocate Team
southeastPRteam@uhc.com
Network Management
UnitedHealthcare UHN AL
P.O. Box 740371
Atlanta, GA 30374
Health plan support
All Savers® Health Plan
800-291-2634
Individual Exchange plans
888-478-4760
Medicare Advantage and Community Plan
800-600-9007
Network Management
5757 Plaza Drive
Cypress, CA 90630
Health plan support
All Savers® Health Plan
800-291-2634
Provider Relations Physician and Hospital Advocate Team
westprteam@uhc.com
Network Management
Phoenix
1 East Washington St.
Suite 1700
Phoenix, AZ 85004
UnitedHealthcare Community Plan
1 East Washington
Suite 900
Phoenix, AZ 85004
Claims & medical records
P.O. Box 5290
Kingston, NY 12402-5290
Behavioral health
P.O. Box 30760
Salt Lake City, UT 84130-0760
ACC/DD/Dual Complete
800-445-1638
Dual Complete® (HMO D-SNP)
Attn: Provider claim disputes
P.O. Box 31364
Salt Lake City, UT 84131-0364
General claim disputes
P.O. Box 31364
Salt Lake City, UT 84131-0364
HMO-SNP Part D only
Attn: CA124-0197
P.O. Box 61063
Cypress, CA 90630
Health plan support
All Savers® Health Plan
800-291-2634
Individual Exchange plans
888-478-4760
Medicare Advantage Plans
800-746-7405
Community plan
800-445-1638
Provider Relations Physician and Hospital Advocate Team
southeastPRteam@uhc.com
Network Management
1401 West Capitol Ave.
Suite #375
Little Rock, AR 72201
Fax: 615-372-3564
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
800-600-9007
Provider Relations Physician and Hospital Advocate Team
westprteam@uhc.com
Northern Network Management
2300 Clayton Road
Concord CA 94520
Southern Network Management
5757 Plaza Drive
Cypress CA 90630
Health plan support
Medicare Advantage Plans
800-542-8789
SignatureValue® Health Plan
800-542-8789
Community Plan of California, Inc.
866-270-5785
San Diego County
4365 Executive Drive
Suite 500
San Diego, CA 92121
Sacramento County
8880 Call Center Drive
Suite 300
Sacramento, CA 95826
Claims & Medical Records
P.O. Box 30884
Salt Lake City, UT 84130-0884
Disputes
P.O. Box 31364
Salt Lake City, UT 84131
Member Grievance & Appeals:
P.O. Box 31364
Salt Lake City, UT 84131-0364
Provider Relations Physician and Hospital Advocate Team
westprteam@uhc.com
Network Management
6465 S. Greenwood Plaza Blvd.
Suite 300
Centennial, CO 80111
Health plan support
Medicare Advantage and Community Plan
888-866-8297
Provider Relations Physician and Hospital Advocate Team
northeastprteam@uhc.com
Network Management
185 Asylum St.
Mail Route CT039-10A
Hartford, CT 06103
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
800-600-9007
UnitedHealthcare Oxford Health Plan
800-666-1353
Provider Relations Physician and Hospital Advocate Team
northeastprteam@uhc.com
Network management
uhc-network-de@uhc.com
1818 Market St.
Suite 1900
Philadelphia, PA 19103
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
800-600-9007
Provider Relations Physician and Hospital Advocate Team
northeastprteam@uhc.com
Network Management
10175 Little Patuxent Parkway
Suite 600
Columbia, MD 21044
Health plan support
Medicare Advantage and Community Plan
800-600-9007
Provider Relations Physician and Hospital Advocate Team
southeastPRteam@uhc.com
Jacksonville
10151 Deerwood Park
Bldg. 100, Suite 420
Jacksonville, FL 32256
Orlando
495 North Keller Road #200
Maitland, FL 32751
South Florida
3100 SW 145th Ave.
Miramar, FL 33027
Tampa
3000 Bayport Drive
Suite 1170
Tampa, Florida 33607
Preferred Care Partners and Preferred Care Network
pcp-NetworkManagementServices@uhcsouthflorida.com
Miami
9100 S. Dadeland Blvd.
Suite 1250
Miami, FL 33156
877-670-8432
Health plan support
All Savers® Health Plan
800-291-2634
Individual Exchange plans
888-478-4760
Medicare Advantage and Community Plan
800-600-9007
Provider Relations Physician and Hospital Advocate Team
SoutheastPRteam@uhc.com
Facility Contracting
GANetworkOPS_fac-anc@uhc.com
Physician Contracting
NetworkHelp@uhc.com
UnitedHealthcare Community Plan of Georgia (Medicaid)
GANetwork_Physician@uhc.com
Optum Behavioral Health
https://www.providerexpress.com/content/ope-provexpr/us/en/our-network.html
Optum Physical Health/Alternative Medicine (Acupuncture, Massage Therapy, Chiro, Naturopaths, etc.)
www.myoptumhealthphysicalhealth.com
Health Plan Support
UnitedHealthcare
2100 Riveredge Pkwy.
Atlanta, GA 30328
All Savers® Health Plan
800-291-2634
Individual Exchange plans
888-478-4760
Medicare Advantage and Community Plan
800-600-9007
Provider Relations Physician and Hospital Advocate Team
westprteam@uhc.com
Network Management
1132 Bishop St.
Suite 400
Honolulu, HI 96813
Health plan support
Medicare Advantage and Community Plan
888-980-8728
Prior authorization fax: 800-267-8328
Behavioral health prior authorization fax: 877-840-5581
Claims
UnitedHealthcare Community Plan
Quest Integration
P.O.Box 31365
Salt Lake City, UT 84131-0365
Payer ID#: 87726 (EDI Claims Submission)
Claims
Optum
P.O. Box 30757
Salt Lake City, UT 84130-0757
Payer ID#: 87726 (EDI claims submission)
Pharmacy
Prior uthorization: 800-310-6826
Prior authorization fax: 866-940-7328
Help desk: 800-797-9791
Bioscrip-specialty drug: 800-584-0265
Provider Relations Physician and Hospital Advocate Team
westprteam@uhc.com
Network Management
322 East Front St
Suite 400
Boise, ID 83702
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
800-600-9007
Provider Relations Physician and Hospital Advocate Team
centralPRteam@uhc.com
Network Management
200 E Randolph St
Suite 5300
Chicago, IL 60601-6602
312-453-7055
Health plan support
All Savers® Health Plan
800-291-2634
Individual Exchange plans
888-478-4760
Medicare Advantage and Community Plan
800-600-9007
Provider Relations Physician and Hospital Advocate Team
centralPRteam@uhc.com
Network Management
Indianapolis, Fort Wayne, Southeast and Southwest
7440 Woodland Drive
Dept. 100
Indianapolis, IN 46278
Northwest IN - Lake, Porter & Laporte Counties
200 E Randolph St.
Ste 5300
Chicago, IL 60601
312-453-7055
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
800-600-9007
Provider Relations Physician and Hospital Advocate Team
centralPRteam@uhc.com
Network Management
Western Iowa counties Pottawattamie, Harrison and Mills - Managed by Nebraska Network Management
2717 North 118th St., Suite 300
Omaha, NE 68164
Nebraska_network@uhc.com
Iowa/Quad Cities
1089 Jordan Creek Parkway
West Des Moines, IA 50266
Health plan Support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
888-650-3462
Provider Relations Physician and Hospital Advocate Team
centralPRteam@uhc.com
Network Management
ks.net.mgmt@uhc.com
6860 West 115th St.
Suite 200
Overland Park, KS 66211
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
877-542-9235
Provider Relations Physician and Hospital Advocate Team
centralPRteam@uhc.com
Network Management
Lexington
230 Lexington Green Circle
Suite 400
Lexington, KY 40503
800-495-5285
Fax: 859-825-6173
Louisville
9100 Shelbyville Road
Louisville, KY 40222
800-307-4959
Northern and Grant
400 E. Business Way
Cincinnati, OH 45241
Northeast
5900 Parkwood Place 5th floor
Dublin, OH 43016
800-328-8835
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
800-600-9007
Provider Relations Physician and Hospital Advocate Team
southeastPRteam@uhc.com
Network Management
3838 N. Causeway Blvd.
Suite 2600
Metairie, LA 70001
Fax: 504-849-3551
Health plan support
All Savers® Health Plan
800-291-2634
Individual Exchange plans
888-478-4760
Medicare Advantage Plans
866-263-0627
Community Plan
866-675-1607
Provider Relations Physician and Hospital Advocate Team
northeastprteam@uhc.com
Network Management
950 Winter St.
Suite 3800
Waltham, MA 02451
Health plan support
Medicare Advantage and Community Plan
800-600-9007
Provider Relations Physician and Hospital Advocate Team
northeastprteam@uhc.com
Network Management
10175 Little Patuxent Parkway
Suite 600
Columbia, MD 21044
Health plan support
Individual Exchange plans
888-478-4760
Provider Relations Physician and Hospital Advocate Team
northeastprteam@uhc.com
Network Management
950 Winter St.
Suite 1700
Waltham, MA 02451
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
800-600-9007
Provider Relations Physician and Hospital Advocate Team
centralPRteam@uhc.com
Network Management
Detroit, Eastern, Western and Northern and Upper
3000 Town Center, Suite 1400
Southfield, MI 48075
877-842-3210
Health plan support
All Savers® Health Plan
800-291-2634
Individual Exchange plans
888-478-4760
Medicare Advantage and Community Plan
800-903-5253
Provider Relations Physician and Hospital Advocate Team
centralPRteam@uhc.com
Network Management
mn_contracting@uhc.com
9700 Health Care Lane
Minnetonka, MN 55343
Provider Relations Physician and Hospital Advocate Team
southeastPRteam@uhc.com
Network Management
795 Woodland Pkwy
Suite 301
Ridgeland, MS 39157
Fax: 601-718-6584
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
877-743-8734
Provider Relations Physician and Hospital Advocate Team
centralPRteam@uhc.com
Network Management
mo_network_mgmt@uhc.com
13655 Riverport Drive
Maryland Heights, MO 63043
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
800-600-9007
Provider Relations Physician and Hospital Advocate Team
westprteam@uhc.com
Network Management
1111 Third Ave.
Suite 1100
Seattle, WA 98101
Health plan support
Medicare Advantage and Community Plan
800-600-9007
Provider Relations Physician and Hospital Advocate Team
centralPRteam@uhc.com
Network Management
2717 North 118th St., Suite 300
Omaha, NE 68164
Nebraska_network@uhc.com
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
866-331-2243
Provider Relations Physician and Hospital Advocate Team
westprteam@uhc.com
Network Management
2720 North Tenaya Way
Las Vegas, NV 89128
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
888-866-8297
Provider Relations Physician and Hospital Advocate Team
northeastprteam@uhc.com
Network Management
950 Winter St.
Suite 1700
Waltham, MA 02451
Health plan support
Medicare Advantage and Community Plan
800-600-9007
Provider Relations Physician and Hospital Advocate Team
northeastprteam@uhc.com
Network Management
170 Wood Ave. South
3rd Floor
Iselin, NJ 08830
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
888-362-3368
UnitedHealthcare Oxford health plans
800-666-1353
Provider Relations Physician and Hospital Advocate Team
westprteam@uhc.com
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
888-702-2202
Provider Relations Physician and Hospital Advocate Team
northeastprteam@uhc.com
Network Management
Albany
13 Cornell Road
2nd Floor
Latham, NY 12110
Upstate
2425 James St.
Syracuse, NY 13206
NYS Empire Plan
P.O. Box 2300
Kingston, NY 12401
Phone: 877-7NYSHIP
Long Island and metro
1 Penn Plaza
8th Floor
New York, NY 10119
Health plan support
Medicare Advantage and Community Plan
888-362-3368
UnitedHealthcare Oxford health plans
800-666-1353
Provider Relations Physician and Hospital Advocate Team
SoutheastPRteam@uhc.com
Facility Contracting
sacopsteam@uhc.com
Physician Contracting
NetworkHelp@uhc.com
UnitedHealthcare Community Plan of North Carolina (Medicaid)
Carolinas_Physician_Contracting@uhc.com
Optum Behavioral Health
NC_Net_Mgmt@Optum.com
Optum Physical Health/Alternative Medicine (Acupuncture, Massage Therapy, Chiro, Naturopaths, etc.)
www.myoptumhealthphysicalhealth.com
Health Plan Support
UnitedHealthcare Community Plan of North Carolina (Medicaid)
3803 N. Elm St.
Greensboro, NC 27459
800-638-3302
Fax: 855-253-3236
Carolinas_Physician_Contracting@uhc.com
All Savers® Health Plan
800-291-2634
Individual Exchange plans
888-478-4760
Medicare Advantage
800-600-9007
Provider Relations Physician and Hospital Advocate Team
centralPRteam@uhc.com
Network Management
nd_contracting@uhc.com
9700 Health Care Lane
Minnetonka, MN 55343
Provider Relations Physician and Hospital Advocate Team
centralPRteam@uhc.com
Network Management
Cleveland
1001 Lakeside Ave.
Cleveland, OH 44114
Dayton and Cincinnati
400 E. Business Way
Cincinnati, OH 45241
Columbus
5900 Parkwood Place, 5th Floor
Dublin, OH 43016
800-328-8835
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
800-600-9007
Provider Relations Physician and Hospital Advocate Team
centralPRteam@uhc.com
Network Management
1311 W President George Bush Hwy, Suite 100
Richardson, TX 75080
Health plan support
All Savers® Health Plan
800-291-2634
Individual Exchange plans
888-478-4760
Medicare Advantage and Community Plan
800-600-9007
SignatureValue® Health Plan
877-847-2862
Provider Relations Physician and Hospital Advocate Team
westprteam@uhc.com
Network Management
5 Centerpointe Drive
Suite 600 Lake
Oswego, OR 97035
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
800-600-9007
SignatureValue® Health Plan
800-920-9202
Provider Relations Physician and Hospital Advocate Team
northeastprteam@uhc.com
Network Management
West: uhc-network-wpa@uhc.com
East: uhc-network-epa@uhc.com
Pittsburgh west
2 Allegheny Center
Suite 600
Pittsburgh, PA 15212
Philadelphia east
818 Market St.
Suite 1900
Philadelphia, PA 19103
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
800-600-9007
Provider Relations Physician and Hospital Advocate Team
northeastprteam@uhc.com
Network Management
Networkhelp@uhc.com
475 Kilvert St.
Suite 310
Warwick, RI 02886
Health plan support
All Savers® Health Plan
800-291-2634
Provider Relations Physician and Hospital Advocate Team
SoutheastPRteam@uhc.com
Facility Contracting
Kim_G_Lewis@uhc.com
Physician Contracting
NetworkHelp@uhc.com
Optum Behavioral Health
https://www.providerexpress.com/content/ope-provexpr/us/en/our-network.html
Optum Physical Health/Alternative Medicine (Acupuncture, Massage Therapy, Chiro, Naturopaths, etc.)
www.myoptumhealthphysicalhealth.com
Health Plan Support
UnitedHealthcare
107 Westpark Blvd.
Suite 110
Columbia, SC 29210
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
800-600-9007
Provider Relations Physician and Hospital Advocate Team
centralPRteam@uhc.com
Network Management
sd_contracting@uhc.com
9700 Health Care Lane
Minnetonka, MN 55343
Provider Relations Physician and Hospital Advocate Team
southeastPRteam@uhc.com
Network Management
Middle
10 Cadillac Drive
Suite 200
Brentwood, TN 37027
Fax: 615-372-3564
Southeast
1208 Pointe Centre Drive
Suite 230
Chattanooga, TN 37421
Tri-Cities
2033 Meadowview Lane
#300
Kingsport, TN 37660
Memphis
3175 Lenox Park Blvd.
Memphis, TN 38115
Health plan support
All Savers® Health Plan
800-291-2634
Individual Exchange plans
888-478-4760
Medicare Advantage and Community Plan
800-690-1606
Provider Relations Physician and Hospital Advocate Team
centralPRteam@uhc.com
Network Management
Austin, Houston & San Antonio
2000 West Loop South
Suite 900
Houston, TX 77027
Dallas, East, West & North Texas
1311 W. President George Bush Highway
Suite 100
Richardson, TX 75080
Health plan support
All Savers® Health Plan
800-291-2634
Individual Exchange plans
888-478-4760
Medicare Advantage and Community Plan
888-887-9003
SignatureValue® Health Plan
877-847-2862
Provider Relations Physician and Hospital Advocate Team
westprteam@uhc.com
Network Management
2525 Lake Park Blvd.
Salt Lake City, UT 84120
Health plan support
Medicare Advantage and Community Plan
800-600-9007
All Savers® Health Plan
800-291-2634
Provider Relations Physician and Hospital Advocate Team
northeastprteam@uhc.com
Network Management
950 Winter St.
Suite 1700
Waltham, MA 02451
Health plan support
Medicare Advantage and Community Plan
800-600-9007
Provider Relations Physician and Hospital Advocate Team
northeastprteam@uhc.com
Network Management
12018 Sunrise Valley Drive
Suite 100
Reston, VA 20191
Health plan support
All Savers® Health Plan
800-291-2634
Individual Exchange plans
888-478-4760
Medicare Advantage and Community Plan
800-600-9007
Provider Relations Physician and Hospital Advocate Team
westprteam@uhc.com
Network Management
1111 Third Ave.
Suite 1100
Seattle, WA 98101
Health plan support
All Savers® Health Plan
800-291-2634
Individual Exchange plans
888-478-4760
Medicare Advantage and Community Plan
800-600-9007
SignatureValue® Health Plan
800-213-7356
Provider Relations Physician and Hospital Advocate Team
northeastprteam@uhc.com
Network Management
12018 Sunrise Valley Drive
Suite 100
Reston, VA 20191
Health plan support
Medicare Advantage and Community Plan
800-600-9007
Provider Relations Physician and Hospital Advocate Team
centralPRteam@uhc.com
Network Management
Milwaukee (NE, NW & SE WI)
125 South 84th St.
Milwaukee, WI 53214
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
877-651-6677
Provider Relations Physician and Hospital Advocate Team
westprteam@uhc.com
Network Management
6465 Greenwood Plaza Blvd.
Suite 300
Centennial, CO 80111
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
800-600-9007
Network Management
Puerto Rico Network Management
9700 Health Care Lane,
Minnetonka, MN 55343
800-842-3585
Network Management
9700 Health Care Lane
Minnetonka, MN
800-842-3585
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
800-600-9007