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July 21, 2020 at 11:02 AM CT

In response to the COVID-19 public health emergency, we are delaying implementation of the Laboratory Test Registry Protocol to 1/1/2021. To ensure compliance with these requirements, free standing and outpatient hospital lab providers should register their laboratory tests prior to December 1, 2020.

Laboratory Test Registry Protocol

Effective January 1, 2021, claims for most laboratory test services must contain your laboratory’s unique test code for each service. Additionally, each test code submitted on a claim must match a corresponding laboratory test registration provided in advance to us, or we will deny the claim. To ensure compliance with these requirements, free standing and outpatient hospital lab providers should register their laboratory tests prior to December 1, 2020. 

These requirements apply to most UnitedHealthcare Commercial, Medicare Advantage and UnitedHealthcare Community Plan networks.

Registering your laboratory services and placing test codes on your laboratory claim doesn’t necessarily guarantee that UnitedHealthcare will pay the claim. Payment for covered services is based on the member’s eligibility on the date of the service, any claim processing requirements, and the terms of your Participation Agreement.

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Test Registry Protocols and Self Service Tools

Access the Test Registry
Self-Paced User Guide
Register for Live Training

Not Registered for Link?

In order to access secure content on UHCprovider.com to submit claims, verify eligibility or to check for prior authorization requirements, you’ll need to create an Optum ID. 

Register Now

Need Help?

If you need technical help, please email or call our Help Desk at 866-842-3278, option 1. Representatives are available Monday - Friday 7 a.m. - 9 p.m. Central Time.

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