September 12, 2022

Texas Medicaid: Events on long-term services and supports

Join one of our 9 in-person town hall events on long-term services and supports (LTSS) care for UnitedHealthcare Community Plan members. 

Who should attend?

If you help care for our LTSS members, these events are for you. You’ll learn what’s new in LTSS care, what’s changing and what tools will help simplify your tasks. Topics include:

  • Online tools: Get tips on how to verify member eligibility, request prior authorizations and submit clean claims for faster processing through, and more
  • Electronic Visit Verification (EVV): Review EVV requirements and process
  • Service coordination: Learn what’s new in caring for our LTSS members
  • Value-add services: See additional perks available at no extra cost to eligible members

This is our first series of in-person town hall events since 2019. You’ll have an opportunity to participate in our live Q&A session, meet your LTSS provider advocate, and visit with colleagues from other facilities.

How to register

Choose one of the 9 locations in the following table that’s convenient for you and register online soon. Due to COVID-19 precautions, space is limited. Registration is required per-person and we can’t accept walk-up registrations. Once capacity is reached, we’ll keep a waiting list and contact you if a spot becomes available.  

Please cancel your registration if you’re experiencing any COVID-19 symptoms.

Event locations by service delivery areas
Service delivery area Date Time Venue
Central Medicaid Rural Service Area (MRSA) Tuesday, Oct. 4 8 a.m. – noon LaQuinta
6003 Woodway Drive
Waco, TX 76712
Harris Wednesday, Oct. 12 8 a.m. – noon Holiday Inn Express & Suites
9300 S. Main St.
Houston, TX 77025
Thursday, Oct. 13 8 a.m. – noon Holiday Inn Express & Suites
5619 FM 1960 E.
Humble, TX 77346
Hidalgo Wednesday, Sept. 21 8 a.m. – noon McAllen Chamber of Commerce
1200 Ash Ave.
McAllen, TX 78501
Thursday, Sept. 22 8 a.m. – noon McAllen Chamber of Commerce
1200 Ash Ave.
McAllen, TX 78501
Jefferson Tuesday, Oct. 25 8 a.m. – noon Holiday Inn
2095 N. 11th St.
Beaumont, TX 77703
Northeast MRSA Tuesday, Oct. 18 8 a.m. – noon Rose Garden Center
Rose Room 
420 Rose Park Drive
Tyler, TX 75702
Nueces Thursday, Oct. 6 8 a.m. – noon Primera Iglesia Bautista
1509 Tarlton St.
Corpus Christi, TX 78415
Travis Tuesday, Sept. 27 8 a.m. – noon Homewood Suites
13001 Center Lake Drive
Austin, TX 78753

Call 888-787-4107 or email us at

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