Cultural competency can play a critical role in improving patient care. Gaining an understanding of factors such as ethnicity, social structure, language, values and faith, can lead to more accurate diagnoses, personalized treatment plans and improved patient outcomes.
Cultural competency trainings
The first step is to explore the variety of trainings available to you and your staff. These trainings cover a wide range of cultural competency and social determinants of health topics to help improve care outcomes such as:
Empathy: Social Care Education
Health Equity Foundations
Health Disparities in Obesity
These trainings are offered through Optum behavioral health at no cost to you and they offer continuing education credits.