Last update: March 30, 2020, 7:20 p.m. CDT
Testing, coding and reimbursement protocols and guidelines are established based on guidance from the Centers for Medicare & Medicaid Services (CMS), the Centers for Disease Control and Prevention (CDC), state and federal governments and other health agencies. We’re closely monitoring COVID-19-related updates from these partners and updating this site as quickly as possible when new information is available.
Care providers are responsible for submitting accurate claims in accordance with state and federal laws and UnitedHealthcare’s reimbursement policies. This information is applicable for dates of service March 18 through June 18, 2020, unless UnitedHealthcare extends the end date.
We are committed to business continuity and being there to assist you. All self-service capabilities are available, our call center is staffed and claims are being processed so you have the support you need.
COVID-19 Testing Guidance
Claim Coding, Submissions and Reimbursement
We’re committed to keeping you up to date on COVID-19 – we’re monitoring your inquiries and working hard to answer your questions. Let us know how we’re doing.
We’ll be making daily updates to this site. Be sure to check back often for the latest information.
The benefits described on this website describe federal requirements and UnitedHealthcare national policy. Additional benefits may be available in some states and under some plans.