May 21, 2020
Mental Health Resources
Health care professionals can access resources from across UnitedHealth Group to help support their mental and physical well-being during the COVID-19 national public health emergency. Learn more.
COVID-19 Updates and Resources
Thank you for your dedication to the patients you serve. Please continue to visit our COVID-19 site for the latest news and information from UnitedHealthcare.
Claims and Payments
Eligibility and Benefits
Policies and Protocols
Prior Authorization and Notification
Latest UnitedHealthcare Provider News
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UnitedHealthcare COVID-19 Provider Billing Guidance as of May 21, 2020
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UnitedHealthcare Home Health and Hospice Telehealth Services: Care Provider Billing Guidance
Last Modified | 05.22.2020
The following scenarios are intended as a guide to help you understand how UnitedHealthcare will reimburse home health telehealth services during the COVID-19 national emergency period. You, as a provider, are responsible for ensuring you submit accurate claims in accordance with state and federal laws and UnitedHealthcare’s reimbursement policies.The scenarios are not intended to cover every telehealth service you may perform during the COVID-19 national emergency period. As such, please seeUHCprovider.comand UnitedHealthcare’s reimbursement policies for Medicare Advantage, Medicaid and Individual and fully insured Group Market health plans.Medicaid state-specific coding may apply and differ from those illustrated in these examples.
Read Full Article -
04/01/2020 - UnitedHealthcare Specialty Medical Injectable Drug Program Updates - Network Bulletin Supplement: April 2020
Last Modified | 05.21.2020
In response to the COVID-19 public health emergency, UnitedHealthcare is delaying the specialty pharmacy requirement that requires hospitals to obtain certain specialty medications from indicated specialty pharmacies. The requirement will not take effect on April 1, 2020, as was previously communicated. This delay applies to both commercial plans and UnitedHealthcare Community Plan.
Read Full Article
UnitedHealthcare COVID-19 Provider Billing Guidance as of May 21, 2020
Last Modified | 05.22.2020
COVID-19 Testing and Testing-Related Services
Read Full ArticleUnitedHealthcare Home Health and Hospice Telehealth Services: Care Provider Billing Guidance
Last Modified | 05.22.2020
The following scenarios are intended as a guide to help you understand how UnitedHealthcare will reimburse home health telehealth services during the COVID-19 national emergency period. You, as a provider, are responsible for ensuring you submit accurate claims in accordance with state and federal laws and UnitedHealthcare’s reimbursement policies.The scenarios are not intended to cover every telehealth service you may perform during the COVID-19 national emergency period. As such, please seeUHCprovider.comand UnitedHealthcare’s reimbursement policies for Medicare Advantage, Medicaid and Individual and fully insured Group Market health plans.Medicaid state-specific coding may apply and differ from those illustrated in these examples.
Read Full Article04/01/2020 - UnitedHealthcare Specialty Medical Injectable Drug Program Updates - Network Bulletin Supplement: April 2020
Last Modified | 05.21.2020
In response to the COVID-19 public health emergency, UnitedHealthcare is delaying the specialty pharmacy requirement that requires hospitals to obtain certain specialty medications from indicated specialty pharmacies. The requirement will not take effect on April 1, 2020, as was previously communicated. This delay applies to both commercial plans and UnitedHealthcare Community Plan.
Read Full Article
Explore the Network Bulletin for monthly updates on protocol and policy changes, administrative information, and more.
Visit the Network Bulletin Home Page