March 15, 2024 at 6:00 PM CT

Important Update -- Change Healthcare is experiencing a cyber security issue. Once we became aware of the outside threat, in the interest of protecting our partners and patients, we took immediate action to disconnect our systems to prevent further impact.

Register for a Temporary Funding Assistance Program webinar or learn more on their website, and find more information on the Provider Portal.

Resources and tools for providers and health care professionals

We invite you to use this website, created especially for health care professionals, to find resources that can help you as you care for your patients. Here you can find our medical policies, stay up to date on the latest news or get training on our many tools and benefit plans. This website is there for what matters to health care professionals like you.

Provider Portal resources

Need help with the UnitedHealthcare Provider Portal?

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Digital solutions

Go digital to gain efficiencies and get paid faster with our flexible options to fit your practice.

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Find specialty resources and information 

Behavioral health



Physical health


Surest out-of-network service area update

Beginning April 1, we’re updating the service area for Surest benefit plans with out-of-network benefits.

Improve patient experience with Trellus Elevate

Trellus Elevate works alongside your treatment plan to provide comprehensive, whole person support for your patients with IBD.

Update your One Healthcare ID to maintain portal access

You’ll need to update your One Healthcare ID sign-in method soon to maintain access to the UnitedHealthcare Provider Portal. OHID

April monthly overview

Review the latest UnitedHealthcare prior authorization, medical policy, pharmacy, reimbursement, laboratory and policy and protocol updates.

Medical Policy Updates: April 2024

Medical policy updates for April 2024 for the following plans: Medicare Advantage, Medicaid, Exchange and Commercial.

Reimbursement Policy Update Bulletins: April 2024

You can review the details on April's reimbursement policy updates through the Commercial, Medicare Advantage, Medicaid and Exchange plan bulletins.