April 13, 2021 at 1:00 PM CT

UPDATE – Johnson & Johnson COVID-19 vaccine news

As of April 13, 2021, the FDA and CDC are recommending a pause in the use of the Johnson & Johnson (Janssen) COVID-19 vaccine due to a very rare and severe blood clot in some individuals who received it. Safety is a top priority for the CDC, and the use of this vaccine is on hold until these cases and analysis can be further reviewed and assessed later this week. Review this update for more information and how claims will be handled during this time.

COVID-19 billing and temporary provision updates

The COVID-19 Billing Guide and Summary of COVID-19 Temporary Program Provisions are handy references to current program and billing information.

Goodbye Optum ID, Hello One Healthcare ID

Your Optum ID has been renamed – it's now called One Healthcare ID. Your username, password and online applications remain the same.

Find Out More

Goodbye Optum ID, Hello One Healthcare ID

Your Optum ID has been renamed – it's now called One Healthcare ID. Your username, password and online applications remain the same.

Find Out More

Claims and Payments

Eligibility and Benefits

Policies and Protocols

Prior Authorization and Notification

Latest UnitedHealthcare Provider News

02/2021:Utah: Prior authorization and clinical letters will no longer be mailed

Last Modified | 04.16.2021

Effective May 1, 2021, we will no longer print and mail paper medical prior authorization and clinical letters to in-network health care professionals and facilities in Utah.

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EDI claim edits coming soon

Last Modified | 04.16.2021

We’re giving you advance notice of EDI claim edits that will be implemented in the coming months.

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10/2020: Radiology and Cardiology Urgent Request Update

Last Modified | 04.16.2021

Urgent requests for Radiology and Cardiology prior authorization and notification are getting easier.

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Update: Oncology specialty pharmacy requirement

Last Modified | 04.15.2021

Outpatient hospitals must obtain certain oncology supportive care medications from indicated specialty pharmacies for UnitedHealthcare commercial plans.

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See Full List of Recent News
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