February 26, 2024 at 8:00 AM CT

If you are experiencing connectivity issues with UnitedHealthcare, please use our secure self-service options in the UnitedHealthcare Provider Portal or an existing API connection. The portal is currently available to check eligibility, manage claim reconsiderations and appeals, and submit prior authorization requests.

Resources and tools for providers and health care professionals

We invite you to use this website, created especially for health care professionals, to find resources that can help you as you care for your patients. Here you can find our medical policies, stay up to date on the latest news or get training on our many tools and benefit plans. This website is there for what matters to health care professionals like you.

Provider Portal resources

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Digital solutions

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March monthly overview

Review the latest UnitedHealthcare prior authorization, medical policy, pharmacy, reimbursement, laboratory and policy and protocol updates.

Medical Policy Updates: March 2024

Medical policy updates for March 2024 for the following plans: Medicare Advantage, Medicaid, Exchange and Commercial.

Reimbursement Policy Update Bulletins: March 2024

You can review the details on December's reimbursement policy updates through the Commercial, Medicare Advantage, Medicaid and Exchange plan bulletins.

Specialty Medical Injectable Drug Program updates: March 2024

Specialty Medical Drug Program updates for UnitedHealthcare Commercial, Community Plan, Medicare Advantage, and Exchange plans for March 2024.

Pharmacy and clinical updates: March 2024

Review the latest drug list and pharmacy updates from UnitedHealthcare.

Update your One Healthcare ID to maintain portal access

You’ll need to update your One Healthcare ID sign-in method soon to maintain access to the UnitedHealthcare Provider Portal.