July 24, 2020 at 2:00 PM CT

COVID-19 Updates

With the 90-day continuance of the national public health emergency announced by the U.S. Department of Health and Human Services, UnitedHealthcare is extending our temporary COVID-19 measures. Visit our COVID-19 website for full details.  Please also refer to the Summary of COVID-19 Dates by Program and COVID-19 Testing and Treatment Billing Guide for coding and other billing guidance.

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COVID-19 Updates and Resources

Thank you for your dedication to the patients you serve. Please continue to visit our COVID-19 site for the latest news and information from UnitedHealthcare.

COVID-19 Updates and Resources

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Latest UnitedHealthcare Provider News

11/2019: UnitedHealthcare Community Plan Significantly Expanding Dual Special Needs Plan — UnitedHealthcare Dual Complete

Last Modified | 08.06.2020

On Jan. 1, 2020, UnitedHealthcare will begin serving eligible members in a Dual Special Needs Plan (D-SNP) – UnitedHealthcare Dual Complete, a Medicare Advantage plan -- in more than 250 new counties across the United States.

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August 2020 UnitedHealthcare Network Bulletin

Last Modified | 08.06.2020

In the August Network Bulletin, you can learn about policy, protocol and program delays, OnBoard Pro, new Smart Edits and Safety Edit updates.

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08/01/2020 – UnitedHealthcare Commercial Medical Policy Update Bulletin: August 2020

Last Modified | 08.01.2020

This bulletin provides complete details on recently approved, revised, and/or retired UnitedHealthcare Commercial Medical Policies, Medical Benefit Drug Policies, Coverage Determination Guidelines (CDG), and/or Utilization Review Guidelines (URG).

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08/2020: Easy Access to Your Payments with Direct Deposit

Last Modified | 07.31.2020

We are phasing out paper payments, providing you with quick and easy electronic payments.

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08/2020: Out-of-Network Outpatient Benefit Update

Last Modified | 07.31.2020

There are new requirements around using out-of-network laboratories, dialysis centers and durable medical equipment (DME) providers.

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Explore the Network Bulletin for monthly updates on protocol and policy changes, administrative information, and more.

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This guide supports Commercial and Medicare Advantage (MA) products.

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