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Bulletins and Newsletters

Review these bulletins to stay up to date on news, policy changes and other issues important to your practice.

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Medical Policy Update Bulletins

For Medical Policies, Medical Benefit Drug Policies, Coverage Determination Guidelines, Utilization Review Guidelines and corresponding update bulletins for UnitedHealthcare Community Plan, visit the Policies and Protocols section.

Practice Matters Newsletters

Behavioral Health Services

UnitedHealthcare Community Plan offers covered behavioral health services for behavioral, emotional and substance use disorders.

Care Coordination

Our care coordination program is led by our qualified, full-time care coordinators.

Care Management

We provide case management services to members with complex medical conditions or serious psychosocial issues.

UnitedHealthcare Dual Complete: Washington Members Matched With a Navigator

The UnitedHealthcare Dual Complete^® plan will now pair our members with a Navigator.

Pregnancy Intention Screening: Family Planning for Social Change

“Would you like to become pregnant in the next year?”

It’s a simple question that when addressed with thoughtful consideration for each patient of childbearing age, can change the world.

Health Home Program

Health Home provides community-based intensive care coordination and comprehensive care management to improve health outcomes and reduce service costs for some of Washington’s highest-need individuals.

Early Learning Programs

Department of Children, Youth, and Families (DCYF) provides services and programs for children younger than age 5.

Long-Term Services and Support

Aging and Long-Term Support Administration (ALTSA) – Home and Community Services (HCS) provides long-term care services for people who are older and individuals with disabilities in their own homes, including an in-home caregiver, or in community residential settings.