To avoid delays in processing and determining medical necessity decisions, please remember to include supporting clinical documentation for medical necessity when submitting prior authorization requests. This pertains to requests you submit for UnitedHealthcare Community Plan members in Kentucky using the Prior Authorization and Notification Tool at UHCprovider.com/PAAN or fax at 855-705-4542.
Questions?
View the Kentucky Care Provider Manual for additional information or call Provider Services at 800-666-1353.