Now that you use Document Vault to access letters, your Link Password Owner may turn off delivery of paper copies in the mail. The Paperless Delivery Options tool can send daily or weekly email notifications to alert you to new letters that have been added to your Document Vault.
This tool is only available to Link Password Owners.
For more information about letters found in Document Vault, go to the Document Vault section.
We know paperless delivery may cause a change in your current processes. Learn about best practices we’ve learned from working with other care providers.
- Document Vault and Paperless Delivery Options Quick Reference Guide
- Go Paperless
- How to Find Your Link Password Owner / Password Administrator
- Paperless Delivery Options Overview
- Instructor-led Webinars
- Document Vault and Paperless Delivery Options Overview Video (Sign in with your Optum ID to view on UHC On Air)