Now that you use Document Library to access letters, UnitedHealthcare Provider Portal Password Owner may turn off delivery of paper copies in the mail. The Paperless Delivery Options tool can send daily or weekly email notifications to alert you to new letters that have been added to your Document Library.
If you’re new to Paperless Delivery Options, here are some resources to help get you started:
For more information about letters found in Document Library, go to the Document Library page.
We know paperless delivery may cause a change in your current processes. Read our best practices from working with other care providers.
If you need technical help to access Paperless Delivery or any of its features, please email ProviderTechSupport@uhc.com or call our UnitedHealthcare Web Support at 866-842-3278, option 1. Representatives are available Monday - Friday 7 a.m. - 9 p.m. Central Time.