Now that you use Document Library to access letters, UnitedHealthcare Provider Portal Primary Access Administrators may turn off delivery of paper copies in the mail. The Paperless Delivery Options tool can send daily or weekly email notifications to alert you to new letters that have been added to your Document Library.
For more information about letters found in Document Library, go to the Document Library page.
If you need technical help to access Paperless Delivery or any of its features, please email ProviderTechSupport@uhc.com or call our UnitedHealthcare Web Support at 866-842-3278, option 1. Representatives are available Monday - Friday 7 a.m. - 9 p.m. Central Time.