Provider portal registration

Welcome new users

The UnitedHealthcare Provider Portal is the secure place where we work together seamlessly 24/7/365 for accessing patient and practice-specific information including:

  • Eligibility and coverage 
  • Claims
  • Prior authorizations
  • Referrals
  • Forms, reports and more

What you'll need

  • One Healthcare ID
  • Organization Tax Identification Number (TIN)
  • Clinicians and physicians: National Provider Information (NPI) number 

Access in 4 easy steps 

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2
3
4
Create One Healthcare ID
Create a One Healthcare ID to register your secure access
Sign in
Log in to complete tasks and manage your account
Connect your TIN
Connect organization TIN(s) and adjust settings
Learn to use the portal
Easy-to-use portal self-paced educational tools

Portal education tool

Learn how to use, manage and update your account

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Manage your account

In the provider portal, you can:

  • Update your profile
  • Change account settings
  • Add, change and deactivate users
  • Reactivate a closed account 
Frequently asked questions
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The One Healthcare ID registration includes the following organizations:

  • Health care professional
  • Health care facility
  • Billing company
  • Business vendor

The first step for new organizations is the selection of a primary access administrator and completing a One Healthcare ID registration to assign this user unique login credentials.

Yes. For security and privacy, all users have unique logins and can manage their own profiles and settings.

Primary access administrator

  • An organization can have only one primary access administrator
  • Can create and manage users
  • Validate and attest for the organization and additional user registrations
  • Only user within an organization that can manage paperless delivery and 3rd party access

Administrator

  • An organization can have unlimited administrators
  • Can control access for other administrators and standard users
  • Can create new users, finalize registration requests and manage users   
  • Approve user job functions
  • Manage new users
  • Control user access to the appropriate organization tax ID numbers (TINs)

Standard user

  • An organization can have unlimited standard users
  • Can register and request portal access approval from primary access administrator or an administrator

Capabilities are related to the job function selected during registration  

  • Access and job function selections  
  • View tax ID authorization(s)
  • Update communication preferences 
  • Request new user access

Once registration is complete and approved, an email verification is sent.

To safeguard all data, portal accounts are automatically deactivated after 90 consecutive days of inactivity. To reactivate an account, log in using your One Healthcare ID or contact your organization’s administrator. For more help, consult provider portal self-paced training course.