API is becoming the newest digital method in health care to distribute information to health care professionals and external organizations in a timely and effective manner. It’s not a UnitedHealthcare-only term or software. API is a common programming interface that interacts between multiple applications. Data is in real-time and can be programmed to be pulled repetitively to automate data feeds.
API is designed to help your organization improve efficiency, reduce costs and increase cash flow. Phone calls and paper handling decrease, while contributing to a smoother workﬂow with fewer interruptions. Automatic data feeds are created to pull information on a timetable you set, and transfer the data to your practice management system, proprietary software, portal, spreadsheets or any application you prefer.
API requires technical coordination with a health care professional or business partner’s IT department, vendor or clearinghouse. During the initial consultation, we review compatibility and API connectivity options.
When you’re ready to implement API, we provide direct onboarding and support in coordination with the Optum technical team. Once in production, we monitor API usage compared to call volumes to identify opportunities to further reduce incoming calls.
For more information on API or to schedule a consultation, send us an email including your name, title, organization, email address and phone number.