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Eligibility and Benefits

Our Eligibility and Benefits section provides all the tools you’ll need to verify member eligibility, determine benefits, view care plans and more.

What Would You Like to Do?

To see more information on any of these areas, click on the plus sign (+) next to their title.

Use eligibilityLink to quickly check UnitedHealthcare member eligibility and review detailed benefits information — without picking up the phone! You may also use the app to find out if referrals, notification and prior authorization are needed for the member’s plan. Learn more about eligibility Link

Use eligibilityLink to quickly review UnitedHealthcare member detailed benefits information — without picking up the phone! You may also use the app to find out if referrals, notification and prior authorization are needed for the member’s plan. Learn more about eligibility Link

Care Conductor lets you view a member’s plan of care, enter notes or comments regarding the plan, access a member’s health assessment and acknowledge that you have reviewed it and view notes history.

Care Conductor lets you view a member’s plan of care, enter notes or comments regarding the plan, access a member’s health assessment and acknowledge that you have reviewed it and view notes history.

Care Conductor lets you view a member’s plan of care, enter notes or comments regarding the plan, access a member’s health assessment and acknowledge that you have reviewed it and view notes history.

Care Conductor lets you view a member’s plan of care, enter notes or comments regarding the plan, access a member’s health assessment and acknowledge that you have reviewed it and view notes history.

The Single Explanation of Benefit (EOB) Search is available to all care providers, including those not enrolled in Electronic Payments and Statements (EPS).

Care Conductor lets you view a member’s plan of care, enter notes or comments regarding the plan, access a member’s health assessment and acknowledge that you have reviewed it and view notes history.

PreCheck MyScript Solution: Check Pharmacy Eligibility & Prior Authorization

Check current prescription coverage and price, including out-of-pocket prescription costs for UnitedHealthcare members at their selected pharmacy with the PreCheck MyScript Solution on Link.

  • Get information on lower-cost prescription alternatives, if available, to help save members money.
  • See which prescriptions currently require prior authorization, or are non-covered or non-preferred.
  • Request prior authorization and receive status and results.

Learn More about PreCheck MyScript Solution