Search

print Print

Join our network - Medical providers

Join the UnitedHealthcare network of medical professionals. This page will walk you through the process of credentialing and provide resources.

Thank you for your interest in joining the UnitedHealthcare network. We’re here to help make the process as easy possible. Our improved onboarding tool, Onboard Pro, located in the UnitedHealthcare Provider Portal, is the first step to request participation in our network.

 

What to have ready

  • One Healthcare ID
  • Licensing and certification details
  • National Provider Identifier (NPI) number
  • W-9
  • Work and education histories
  • Proof of insurance – liability face sheet
  • Current Council for Affordable Quality Healthcare (CAQH) ID, if applicable*

*Verify that CAQH has authorized UnitedHealthcare to see the information

Onboard Pro, the automated onboarding self-service tool that does it all 

1

Credentialing

Onboard Pro guides you, step by step, through the credentialing process, prompting you for more information when needed.
2

Contracting

Once credentialed with UnitedHealthcare, Onboard Pro will automatically trigger the contracting steps of the process.
3

Connecting

Once contracted, you’ll set up your profile in the UnitedHealthcare Provider Portal where you can manage your experience with us.

Joining our network: How the process works from start to finish

The process for joining our network of providers is now even easier. Our digital tool, Onboard Pro, will guide you through the onboarding process from submitting the initial request through credentialing to contracting and managing your experience with UnitedHealthcare.

west Begin east

New group or individual practitioner

Sign in to Onboard Pro. Then, enter the legal name, business name, tax ID number (TIN), state and lines of business to determine next steps. Learn more in the Onboard Pro for New Groups and Individual Practitioners interactive guide.

Join a practice with an existing UnitedHealthcare group agreement

Even though you are joining a practice that has a UnitedHealthcare agreement in place, you’ll still need to complete the onboarding process before you can see patients as an in-network provider. Sign in to Onboard Pro, which will walk you through the process and redirect you if necessary. Learn how

Become affiliated with a delegated medical group

Please refer to the Delegated Credentialing Requirements section of the Delegated Credentialing Program – Capitation and/or Delegation Supplement UnitedHealthcare Administrative Guide.

Recredentialing

UnitedHealthcare automatically starts the process when you approach the 3-year credentialing cycle. If you maintain a complete and current data attestation every 120 days, there's nothing more you need to do.

Additional state and federal credentialing requirements

UnitedHealthcare Credentialing Plan 2023–2025

Frequently asked questions

Expand All add_circle_outline

To check the status of your credentialing application, Sign In with your One Healthcare ID to access self-service tools or connect to a chat advocate for support 7 a.m.–7 p.m. CT. ​

Please have the care provider’s full name, Tax ID, and National Provider Identifier (NPI) available.

Sign in to Onboard Pro. The tool will walk you through the process of adding a new in-network provider under an existing group contract. 

Yes. Your contract with us can be renegotiated or terminated. Contact your network manager to begin the process or get more information.

Yes. Since Onboard Pro currently only handles single-state requests, you’ll need to submit individual applications for each state.